It's difficult to ignore the many benefits e-commerce provides to entrepreneurs. And if you do want to do business over the Web, you need to be certain that on-line transactions are secure. Reliable companies have Web sites that are completely secure and worry-free, and visitors are confident that their payments and orders will be handled securely.

The best way to become a part of the world wide web is to create your own Internet site with an on-line catalogue and a secure e-payment engine. Another possibility is to conduct business within a secure environment or "e-commerce portal".

Whether or not you hook your company up to the Internet, e-mail is now a preferred business communication tool. And orders that come in by e-mail must be processed just as carefully as those received by telephone, if not more so. With the Internet, just as with any other medium, the number one rule so as not to become a victim of fraud is to be careful.

Here are five basic tips:

  1. Insist that the delivery address be the same as the billing address. Make sure the address is correct.
  2. If you can't reach your customer by telephone, it may be better to lose the sale.
  3. When in doubt and where possible, use the services of a firm to confirm the address.
  4. Be twice as careful if you do business abroad.
  5. Avoid sending messages to mail boxes.

Our commitment: allow you to exchange information in complete security on

Contact us by e-mail

(514) 394-8988 (Montreal area)
or toll-free at 1 877 394-8988

To access all our forms, go to our "Application forms" section or visit your nearest National Bank branch.