At National Bank, ethics and integrity shape the way we work every day to make sound decisions and have a positive long-term impact on the lives of our clients, colleagues, and our community. In order to meet this commitment, we have put in place a process for employees and any individual who wishes to anonymously report a concern or complaint about accounting, internal accounting controls, or auditing matters at National Bank.
Any individual or Bank employee may report a concern or complaint regarding accounting, internal accounting controls, or auditing matters at the Bank directly to the Office of the National Bank Ombudsman – Ethic.
By regular mail
Ombudsman — Ethic, National Bank of Canada
P.O. Box 275, Montreal, Quebec, H2Y 3G7