Press Releases

The National Bank publishes its second public accountability statement on its commitment to the community

Montreal, 2 March 2004 -

The National Bank today announced the publication of its public accountability statement on its commitment to the community for fiscal 2003. The 2003 Social Responsibility Report presents concrete examples of the Bank's contribution to the development and well-being of the communities it serves. This report covers topics such as the Bank's involvement in the community, its promotion of diversity, management of its human resources, its focus on customer service, its contribution to the economy and its corporate governance.

"Our role goes beyond that of an effective financial intermediary and leading player in economic development," stated Réal Raymond, President and Chief Executive Officer of National Bank of Canada. "We also have a responsibility to contribute to social cohesion, which is fundamental to enhancing personal and collective well-being and to achieving economic progress."

In 2003, the National Bank donated some $10 million to foundations and community organizations through its donation and sponsorship programs, fundraising campaigns in branches and philanthropic activities organized by its employees and subsidiaries across Canada.

The 2003 Social Responsibility Report is available in its entirety on the Bank's website at www.nbc.ca/socialresponsibility, and can also be obtained at all National Bank branches or by calling the Bank's TelNat customer service centre at 1-888-4TELNAT.

About the National Bank of Canada

National Bank of Canada is an integrated group which provides comprehensive financial services to consumers, small and medium-sized enterprises and large corporations in its core market, while offering specialized services to its clients elsewhere in the world. The National Bank offers a full array of banking services, including retail, corporate and investment banking. It is an active player on international capital markets and, through its subsidiaries, is involved in securities brokerage, insurance and wealth management as well as mutual fund and retirement plan management. The National Bank has assets of close to $81 billion and, together with its subsidiaries, employs close to 17,000 people. The Bank's securities are listed on the Toronto Stock Exchange (NA:TSX). For more information, visit the Bank's website at www.nbc.ca.

Information : (the telephone number and e-mail address provided below are for the exclusive use of journalists and other media representatives.)

Denis Dubé
Manager, Public Relations Department
National Bank of Canada
Tel.: (514) 394-8644
E-mail: denis.dube@nbc.ca