Press Releases

DALBAR 2015 Mutual Fund Service Awards; A National Bank team stands out for its service

Montreal, 27 January 2016 -

The Investment Solution call centre team that offers National Bank Investments products has earned a coveted spot in DALBAR's 2015 Award Winners Circle in the mutual fund firm category. The team stood out for its professionalism, the accuracy of answers given to clients and its understanding of clients' requests.

The award was presented by DALBAR, a firm specialized in evaluating best practices within the financial industry. Each year, DALBAR identifies the financial services firms that were found to be above their peers in service to their clients after a full year of comprehensive evaluation.

About DALBAR inc.
Dalbar, Inc. is the financial community’s leading independent expert for evaluating, auditing and rating business practices, customer service performance, product quality and service.  Launched in 1976, Dalbar has earned the recognition for consistent and unbiased evaluations of insurance companies, investment companies, registered investment advisers, broker/dealers, retirement plan providers and financial professionals.  Dalbar awards are recognized as marks of excellence in the financial community. 

About National Bank Investments Inc.
National Bank Investments Inc. (“NBI”) is a wholly owned subsidiary of National Bank of Canada specialized in designing and managing mutual funds and mutual fund portfolios. As at December 31, 2015, the value of assets under management in NBI products amounted to $26.1 billion.

Guided by a 100% open architecture philosophy, NBI is dedicated to providing diverse solutions to meet the evolving needs of its clients. NBI consistently strives to be recognized as a key partner by combining innovation and excellence. NBI is an investment fund management firm committed to offering a broad selection of investment solutions that meet a wide range of investment profiles. NBI’s role is not limited to administrative aspects of management; NBI Advisory Services and its registered representatives form a team of specialists who provide information and advice to help investors build portfolios adapted to their financial needs.

About National Bank of Canada
With $216 billion in assets as at October 31, 2015, National Bank of Canada, together with its subsidiaries, forms one of Canada’s leading integrated financial groups. The Bank has close to 20,000 employees and is widely recognized as a top employer. The Bank's securities are listed on the Toronto Stock Exchange (TSX: NA). Follow the Bank’s activities at or via social media such as Facebook, LinkedIn and Twitter

Information (The telephone number provided below is for the exclusive use of journalists and other media representatives.):

Jean-François Lauzon
Advisor, Public Affairs
National Bank
Tel.: 514-394-6097