Reminder of key dates 

  • In progress

Receive your migration documents

Based on your products and services, you’ll receive one or more migration letters along with the corresponding guides. You may also receive additional documents with important information to help you prepare for the migration.

  • In progress

Prepare for the migration 

Make sure to have completed all the necessary steps to ensure your migration goes as smoothly as possible.

  • November 6 to 8, 2026

Migration of your products and services

Your Laurentian Bank® products and services will be migrated to National Bank® during the weekend of November 6 to 8, 2026.

  • Starting November 9, 2026

Enjoy the National Bank advantage

You’ll be able to benefit from National Bank’s products, services, and benefits once the migration is completed.

A migration tailored to your needs

Personal banking clients

Are you a personal banking client or do you hold any investment products? Find all the information about your migration in our dedicated migration hub.

Learn more

Business clients

Are you a business client? Find all the information about your migration in our dedicated business migration hub.

Learn more

Frequently asked questions

 

If someone contacts you claiming to represent National Bank or Laurentian Bank: 

 

  1. Don't share any of your personal information. 
  2. Ask for details about the person contacting you. 
  3. Let them know that you will verify the information they’ve provided. 
  4. End the conversation. 
  5. Contact Laurentian Bank using a trusted phone number before the migration or contact National Bank after the migration. 

 

Visit National Bank’s fraud prevention page for more tips.

We’re here for you

Visit our help centre

Browse our frequently asked questions as well as our videos for practical information and advice to help you through every step of the migration.

Find an answer

Contact Laurentian Bank

You can continue to contact Laurentian Bank until the end of the migration weekend:

 

  • By phone: 1-866-499-4886 (toll-free) 7 days a week, from 8 a.m. to 9 p.m. (ET). 
  • By email: mail@laurentianbank.ca
  • By visiting a branch
Visit the LBC website

Report fraud

Have you been targeted by a fraud attempt? Contact Laurentian Bank or our client support immediately, available every day from 8 a.m. to 9 p.m. (ET). 

1-800-252-1846

Little details that matter

® LAURENTIAN BANK is a registered trademark of Laurentian Bank of Canada.

 

© Laurentian Bank of Canada and National Bank of Canada, 2026. All rights reserved. Any reproduction, in whole or in part, is strictly prohibited without the prior written consent of Laurentian Bank of Canada and National Bank of Canada.