Welcome to Natbank, your bank in Florida

Personal Banking Services

Do you occasionally spend time in Florida, or like to spend your winters there? Perhaps Florida will be your future retirement spot? No matter what brings you to the Sunshine State, you can feel at home with Natbank.

You'll receive the same high-quality service you're accustomed to from National Bank at our Natbank branches in Boynton Beach, Hollywood and Pompano Beach. Explore our full range of banking products to find solutions tailored to your financial needs.

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Bank accounts

Chequing, savings account or certificates of deposit: find the solution that fits your day-to-day transactions and future projects.

No-fee Zelle^® transfers
Online banking services included
Transactions with no fees at more than 1,200 Presto!^® ATMs located in Publix^® grocery stores

Discover our accounts

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Credit cards

Our USD credit cards offer rewards and fraud protection.

Earn 1% cashback
Zero Liability protection
Special offers

Compare our cards

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Financing

Make your dream of purchasing a condo or any type of property in Florida come true.

Advisory service in French and English
Financing expertise
Attractive variable rates

See our financing options

Special updates and promotions for you

Discover and save. We make it easier with special offers on our banking products and services designed just for you.

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Coming soon: an optimized online banking experience

Your online bank will soon have even more tools and functions, including self-management profile, bill capture, and personalized, real-time transaction alerts.

We’ve also been improving existing features including bill payments, sending and receiving money via Zelle^®, TransferNow^®, and mobile deposits.

And we’ve got even more features just around the corner!

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Security alerts via text messages

At Natbank, we want to ensure that using your debit card is always as safe and convenient as possible. As part of our ongoing fraud monitoring program, you’ll receive text message alerts generated by EnFact Premium Texting when suspicious activity is detected.

How do alerts work? ↓

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0% Introductory Rate*

Get 0% APR for 12 months on purchases, balance transfers and cash advances with new consumer credit card accounts.

*0% introductory APR for the first 12 months on purchases, balance transfers and cash advances from the date of opening. After that, the variable rate will be 15.74% to 24.74% for purchases and balance transfers, and 19.49% to 28.74% for cash advances, based on your creditworthiness. There is a balance transfer fee of either $10 or 4% of the amount of each transfer, whichever is greater. A cash advance fee of either $10 or 5% of the cash advance, whichever is greater. Some balance transfer limitations apply. Foreign transaction fees may apply, see terms and conditions for rate, fee or other cost information. Annual fees are as follows: Platinum products - $0; World - $35 and $29 for each additional card; World Elite - $299 and $49 for each additional card. Offer may be withdrawn at any time.

6 reasons to choose us for your personal finances

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Personalized service

Our team speaks French and understands Canadian culture. Enjoy a people-centric approach that focuses on your needs.

Contact us

My online bank

Use your client sign-in details to access Natbank's online services, consult your accounts and carry out daily transactions - whenever you want, wherever you are.

Explore our online services

Zelle^® transfers

Send or receive funds electronically with no additional fees in the United States with Zelle - available directly in your online bank or mobile app.¹

Discover Zelle

Remote account opening

You want to open an account in Florida? All you have to do is identify yourself at one of the branches of the National Bank of Canada, whether you are a client or not, and one of our advisors will be able to help you.

DocuSign

As a Natbank customer, you can do all your banking remotely thanks to our electronic signature tool.

Discover our new ATMs

Did you know our new ATMs accept deposits? They're located at our 3 branches and all withdrawals are free of charge with your National Bank debit card. It's that easy.

Find a branch

Share your projects with us

Need advice?

Our team will be happy to assist you, in person or remotely.

Contact us

Call us

1-800-205-9992

Monday to Friday,
8:30 a.m. to 5 p.m. (ET)

Little details that matter

If our system detects suspicious activity on your card, you'll get a text message alert from 37-268 containing details of the unusual transaction. Reply to confirm the transaction. Note that only US phone numbers can receive these texts.

If you report the transaction as fraudulent, you'll receive another message with a number to call to follow-up. Otherwise, no action is required. The system will classify the transaction as "legitimate," and you can go about your business. You'll receive an email notification if you haven't responded to the text.

Lastly, if you can't respond to either the text or email, an agent will attempt to call you on behalf of Natbank to inform you about the suspicious transaction and verify that it's not a fraud case.

^®NATBANK and the NATBANK logo are registered trademarks of National Bank of Canada.

^®Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

^®Presto! is a registered trademark of Publix Super Markets, Inc.

^®Publix is a registered trademark of Publix Asset Management Company. 

1. You and your recipient must both have a U.S. bank account to use Zelle.