Welcome to Natbank, your bank in Florida

By your side for over 30 years

Personal Banking Services

Do you occasionally spend time in Florida, or like to spend your winters there? Perhaps Florida will be your future retirement spot? No matter what brings you to the Sunshine State, you can feel at home with Natbank.  

You'll receive the same high-quality service you're accustomed to from National Bank at our Natbank branches in Boynton Beach, Hollywood, Pompano Beach and Naples. Explore our full range of banking products to find solutions tailored to your financial needs.   

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Bank accounts

Chequing, savings account or certificates of deposit: find the solution that fits your day-to-day transactions and future projects.

  • No-fee Zelle® transfers
  • Online banking services included
  • Transactions with no fees at more than 1,200 Presto!® ATMs located in Publix® grocery stores  
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Credit cards

Our USD credit cards offer rewards and fraud protection.

  • Earn 1% cashback
  • Zero Liability protection 
  • Special offers 
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Financing

Make your dream of purchasing a condo or any type of property in Florida come true.

  • Advisory service in French and English
  • Financing expertise 
  • Attractive variable rates 

Special updates and promotions for you

Discover and save. We make it easier with special offers on our banking products and services designed just for you.

Photo of a woman taking a photo of her cheque with her mobile phone
Photo of a woman taking a photo of her cheque with her mobile phone
Photo of a woman taking a photo of her cheque with her mobile phone
Photo of a woman taking a photo of her cheque with her mobile phone

Coming soon: an optimized online banking experience

Your online bank will soon have even more tools and functions, including self-management profile, bill capture, and personalized, real-time transaction alerts

We’ve also been improving existing features including bill payments, sending and receiving money via Zelle®, TransferNow®, and mobile deposits. 

And we’ve got even more features just around the corner!

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Security alerts via text messages 24/7

At Natbank, we want to ensure that using your debit card is always as safe and convenient as possible. As part of our ongoing fraud monitoring program, you’ll receive text message alerts generated by EnFact ® Premium Texting when suspicious activity is detected.

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Three people sitting in a restaurant smiling
Three people sitting in a restaurant smiling
Three people sitting in a restaurant smiling

0% Introductory Rate*

Get 0% APR for 12 months on purchases, balance transfers and cash advances with new consumer credit card accounts.

*0% introductory APR for the first 12 months on purchases, balance transfers and cash advances from the date of opening. After that, the variable rate will be 15.99% to 24.99% for purchases and balance transfers, and 20.99% to 28.99% for cash advances, based on your creditworthiness. There is a balance transfer fee of either $10 or 4% of the amount of each transfer, whichever is greater. A cash advance fee of either $10 or 5% of the cash advance, whichever is greater. Some balance transfer limitations apply. Foreign transaction fees may apply, see terms and conditions for rate, fee or other cost information. Annual fees are as follows: Platinum products - $0; World - $35 and $29 for each additional card; World Elite - $299 and $49 for each additional card. Offer may be withdrawn at any time.

6 reasons to choose us for your personal finances

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Personalized service

Our team speaks French and understands Canadian culture. Enjoy a people-centric approach that focuses on your needs.

Contact us

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My online bank

Use your client sign-in details to access Natbank's online services, consult your accounts and carry out daily transactions - whenever you want, wherever you are.

Explore our online services

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Zelle® transfers

Send or receive funds electronically with no additional fees in the United States with Zelle - available directly in your online bank or mobile app.1

Discover Zelle

How to enroll

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Remote account opening

You want to open an account in Florida? All you have to do is identify yourself at one of the branches of the National Bank of Canada, whether you are a client or not, and one of our advisors will be able to help you.

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DocuSign

As a Natbank customer, you can do all your banking remotely thanks to our electronic signature tool.

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Discover our ATMs

Did you know our ATMs accept deposits? They're located at our 4 branches. It's that easy.

Find a branch

Share your projects with us

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Need advice?

Our team will be happy to assist you, in person or remotely. 

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Call us

1-800-205-9992

Monday to Friday,
8:30 a.m. to 5 p.m. (ET)

Little details that matter

If our system detects suspicious activity on your card, you'll get a text message alert from 37-268 containing details of the unusual transaction. Reply to confirm the transaction. Note that only US phone numbers can receive these texts.

If you report the transaction as fraudulent, you'll receive another message with a number to call to follow-up. Otherwise, no action is required. The system will classify the transaction as "legitimate," and you can go about your business. You'll receive an email notification if you haven't responded to the text.

Lastly, if you can't respond to either the text or email, an agent will attempt to call you on behalf of Natbank to inform you about the suspicious transaction and verify that it's not a fraud case.

EnFact® Premium Texting

What is EnFact?

EnFact® is a fraud detection software that is always monitoring for suspicious debit activity on your account. It analyzes purchase history and fraud patterns to identify anything out of the ordinary.

Alerts Monitoring coming from;

Text: 37-268

Call: 833-735-1892

Email : Notify@enfactnotifications.com

To you, the card you carry isn't just a piece of plastic. It's lunch with your best friend, the perfect gift found after a diligent online search, a quick stop for gas on the way home. To fraudsters, it's a chance to steal your information and use your account for their own purposes. That's why we protect your cards with a state-of-the-art fraud monitoring system. The network keeps an eye on your transactions, and if it sees something unusual, asks you to confirm the purchase. You get a text asking if you made the purchase. You reply with a text back. Simple, easy, and quick. After all, your card is a seamless part of what happens in your daily life, and knowing exactly what's happening with the card should be just as simple. So, make sure you're using the card that texts you. You'll get a text notification whenever a suspicious transaction appears on your card. For example, if the network sees a purchase in a distant city, you'll receive a text asking if it was a legitimate transaction. If you're visiting that city on vacation and recognize the purchase, you can text back and let us know that all is well. The text can also serve as a good reminder to call us and let us know that you're away from home. That way, we can put a travel note on your account, so the network doesn't continue to suspect fraud each time it sees a purchase in an unusual location. It's fraud protection that's as easy and seamless as the way you use your card to live your life in the moment. It's the power of a two-way conversation between you and your card. It's the power of simplicity.

Natbank partners with a third party to monitor debit card transactions for fraud. You may be contacted via text message, email or a phone call. Natbank does not charge for this service. Standard message and data rates may apply from your data provider. You can opt-out of this service at any time.

®NATBANK and the NATBANK logo are registered trademarks of National Bank of Canada.

®Enfact is a registered trademark of Fiserv, Inc.

®Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

®Presto! is a registered trademark of Publix Super Markets, Inc.

®Publix is a registered trademark of Publix Asset Management Company.

1. You and your recipient must both have a U.S. bank account to use Zelle.