Facts: What does Natbank N.A. do with your personal information?
Why?
Financial institutions choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, of the information shared. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include your:
- Social security number
- Account balances and transaction history
- Credit and payment history
- Income
- Government-issued identification (ID)
When you are no longer our customers, we continue to share your information as described in this notice.
How?
All financial institutions need to share their customers' personal information to run their everyday business. In the section below, we list the reasons why financial institutions may share their customers' personal information, as well as the reasons why Natbank N.A. chooses to share it. We also specify if you can limit the sharing of your information.
Reasons why we may share your personal information
| Does Natbank N.A. share this information? | Can you limit the sharing of this information? | |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. | Yes | No |
| For our marketing purposes – to offer our products and services to you. | No, except where Natbank N.A. shares information with service providers who perform services on its behalf. In such cases, Natbank N.A. enters into agreements requiring these providers to maintain the confidentiality and security of the information and to use it solely for the purpose of providing contracted services. | No |
| For joint marketing with other financial institutions | No | We don’t share this information |
| For affiliates’ everyday business purposes – information about your transactions and experiences. | No | We don’t share this information |
| For affiliates’ everyday business purposes – information about your creditworthiness. | No | We don’t share this information |
| For affiliates to market to you | No | We don’t share this information |
| For nonaffiliates to market to you | No | We don’t share this information |
Questions or complaints?
If you have any questions about how we handle your personal information or if you wish to access or correct your information or make a complaint regarding our privacy practices or the handling of your information, please contact us at 1-800-205-9992, or go to www.natbank.com.
How we operate
How does Natbank N.A. protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Natbank N.A. collect my personal information?
We collect your personal information, for example, when you:
- Show us your government-issued ID
- Open an account or apply for financing
- Pay your bills or make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can’t I limit the sharing of my information?
Federal law gives you the right to limit it when:
- The information shared is about your creditworthiness for the purpose of ongoing operations by affiliates
- Your information is shared with affiliates for the purpose of marketing to you
- Your information is shared with non-affiliated companies for the purpose of marketing to you
Definitions
Affiliates
Companies related by common ownership or control. These may or may not be financial institutions.
Affiliates include companies with a National Bank Financial Group name, such as National Bank Financial, Wealth Management 1859 and Private Banking.
Non-affiliates
Companies not related by common ownership or control. These may or may not be financial institutions.
Natbank N.A. does not share with non-affiliates so they can market to you.
Joint marketing
A formal agreement between unaffiliated financial institutions that jointly sell financial products or services to you.
Natbank N.A. does not engage in joint marketing with non-affiliated financial institutions.