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Your privacy is important to us

Facts: What does Natbank N.A. do with your personal information?

Facts: What does Natbank N.A. do with your personal information?
Why? Financial institutions choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, of the information shared. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number
  • Account balances and transaction history
  • Credit and payment history
  • Income
When you are no longer our customers, we continue to share your information as described in this notice.
How? All financial institutions need to share their customers' personal information to run their everyday business. In the section below, we list the reasons why financial institutions may share their customers' personal information, as well as the reasons why Natbank N.A. chooses to share it. We also specify if you can limit the sharing of your information.

Reasons why we may share your personal information

Reasons we can share your personal information
  Does Natbank N.A. share this information?
Can you limit the sharing of this information?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Yes No
For our marketing purposes – to offer our products and services to you. Yes No
For joint marketing with other financial institutions No We don’t share this information
For affiliates’ everyday business purposes – information about your transactions and experiences. Yes No
For affiliates’ everyday business purposes – information about your creditworthiness. No We don’t share this information
For affiliates to market to you Yes No
For nonaffiliates to market to you No We don’t share this information

Questions?

What we do

What we do
How does Natbank N.A. protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Natbank N.A. collect my personal information? We collect your personal information, for example, when you:
  • Show us your government-issued ID
  • Open an account or apply for financing
  • Pay your bills or make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can’t I limit the sharing of my information?
Federal law gives you the right to limit it when: 
  • The information shared is about your creditworthiness for the purpose of ongoing operations by affiliates 
  • Your information is shared with affiliates for the purpose of marketing to you 
  • Your information is shared with non-affiliated companies for the purpose of marketing to you  

Definitions

Definitions
Affiliates Companies related by common ownership or control. These may or may not be financial institutions.
  • Affiliates include companies with a National Bank Financial Group name such as National Bank Financial, Wealth Management 1859 and Private Banking
Nonaffiliates Companies not related by common ownership or control. These may or may not be financial institutions.
  • Natbank N.A. does not share with non-affiliates so they can market to you
Joint marketing A formal agreement between unaffiliated financial institutions that jointly sell financial products or services to you. 
  • Natbank N.A. does not engage in joint marketing with non-affiliated financial institutions