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Due to the pandemic, waiting times to speak to a representative over the phone are longer than usual. Discover how to reach us more quickly and how to get answers to your questions.

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Used under licence.<\\/p>\\n\",\"question\":\"COVID-19:  What is the limit for an Interac e-Transfer for businesses?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/particuliers/faq-general/covid-19-quel-est-le-montant-limite-pour-un-virement-interac-pour-les-entreprises\",\"cleanAnswer\":\"Due to COVID-19, the Interac e-Transfer® limit has been temporarily modified.\\nYour business can send:\\n\\n$5,000 per day\\n$25,000 per week&nbsp;\\n\\nTo receive funds, there is no daily, weekly or monthly limit. However, you can receive a maximum of $25,000 per transaction.\\nIt is possible to view the different limits when the transfer is sent.\\n®The Interac and Interac\\u202fe-Transfer are registered trademarks of Interac Corp. 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Stay informed and see the complete list of our relief measures and other programs on our&nbsp;COVID-19 page.\\nThis page is updated regularly.\\n\",\"boostKeywords\":[\"mortgage deferral, mortgage, deferral, covid\"],\"url\":\"https://www.nbc.ca/personal/faq-general/covid-19-what-support-measures-have-been-put-in-place-by-national-bank-businesses.html\"},{\"answer\":\"<p>For a credit limit increase, sign in to&nbsp;<a href=\\\"https://app.bnc.ca/\\\" target=\\\"_blank\\\">your online bank<\\/a>:&nbsp;<br>\\n<\\/p>\\n<ol>\\n<li>Click&nbsp;<b>Overview<\\/b>&nbsp;in the left menu&nbsp;<\\/li>\\n<li>Select your&nbsp;<i>credit card<\\/i>&nbsp;<\\/li>\\n<li>Click&nbsp;<b>Increase my limit<\\/b>&nbsp;<\\/li>\\n<li>Follow the instructions&nbsp;<\\/li>\\n<\\/ol>\\n\",\"question\":\"How do I increase my credit limit?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/particuliers/cartes-credit-mastercard/faq/comment-augmenter-ma-limite-de-credit\",\"cleanAnswer\":\"For a credit limit increase, sign in to&nbsp;your online bank:&nbsp;\\n\\n\\nClick&nbsp;Overview&nbsp;in the left menu&nbsp;\\nSelect your&nbsp;credit card&nbsp;\\nClick&nbsp;Increase my limit&nbsp;\\nFollow the instructions&nbsp;\\n\\n\",\"boostKeywords\":[\"deferral, minimum payment\"],\"url\":\"https://www.nbc.ca/personal/mastercard-credit-cards/faq/comment-augmenter-ma-limite-de-credit.html\"},{\"answer\":\"<p>For loan&nbsp;and credit card payment insurance, follow the steps&nbsp;<a href=\\\"/content/bnc/en/accueil/particuliers/assurances/reclamation.html\\\">available here<\\/a>&nbsp;to make a claim.<\\/p>\\n\",\"question\":\"COVID-19 : How to proceed if I have loan or payment insurance?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/particuliers/faq-general/covid-19-comment-proceder-assurance-pret-ou-paiement\",\"cleanAnswer\":\"For loan&nbsp;and credit card payment insurance, follow the steps&nbsp;available here&nbsp;to make a claim.\\n\",\"boostKeywords\":[\"covid, covid-19, coronavirus\"],\"url\":\"https://www.nbc.ca/personal/faq-general/covid-19-how-to-proceed-if-i-have-loan-or-payment-insurance.html\"}],\"displayFloatingMenu\":true}","/content/bnc/en/accueil/particuliers/jcr:content/floating-menu_com.bnc.aem.websites.toolkit.sling.models.react.FloatingMenuModel.getTitle()":"Frequently asked questions","/content/bnc/en/accueil/particuliers/jcr:content/floating-menu_com.bnc.aem.websites.toolkit.sling.models.react.FloatingMenuModel.getFloatingMenuSubtitle()":"Personal","/content/bnc/en/accueil/particuliers/jcr:content/floating-menu_com.bnc.aem.websites.toolkit.sling.models.react.FloatingMenuModel.getFloatingMenuImage()":"/content/dam/bnc/commun/picto/faq-pastille.png","/content/bnc/en/accueil/particuliers/jcr:content/floating-menu_com.bnc.aem.websites.toolkit.sling.models.react.FloatingMenuModel.getNewAnnouncement()":"<p class=\"h3variant4\">New!<\/p>\r\n       <p>   <a>Search<\/a> through our new Frequently Asked Questions now.<\/p>\r\n","/content/bnc/en/accueil/particuliers/jcr:content/floating-menu_com.bnc.aem.websites.toolkit.sling.models.react.FloatingMenuModel.getShowInitialAnnouncement()":"false","/content/bnc/en/accueil/particuliers/jcr:content/floating-menu_com.bnc.aem.websites.toolkit.sling.models.react.FloatingMenuModel.getLanguage()":"en"}},"resourceType":"web-sites-react/components/floating-menu","path":"/content/bnc/en/accueil/particuliers/jcr:content/floating-menu","wcmmode":"disabled"}