Questions by category
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Sign in and user ID
Have questions about signing in or your user ID for your online brokerage platform? Find answers in our Help centre.
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Privacy
Have questions regarding the Trading Central tool in your online direct brokerage platform? Find answers in our Help centre.
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Preferences and settings
Have questions regarding the preferences and setting of your online direct brokerage platform? Find answers in our Help centre.
Most popular questions
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Are you allowed to use and share my personal information?
See how we protect your personal information and who we share it with by consulting our Privacy policy.
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Can I access all of my brokerage accounts with the same username?
Learn how to access all your brokerage accounts in our online brokerage platform with one username.
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Can I change my personal information sharing preferences?
Discover how we protect your personal information and who we share it with by consulting our Privacy policy.
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Do you collect my biometric data?
Learn how we protect your privacy and handle the collection of biometric data for our NBC Wealth app.
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How can I make sure I ended my session securely?
See how you can confirm if you ended your session securely from our online brokerage platform or NBC Wealth app.
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How can I view, display, or hide an account on the online brokerage platform and NBC Wealth mobile app?
Learn how to view, display, or hide an account on the online brokerage platform and NBC Wealth mobile app.