Questions by category
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Fund and asset transfers
Have questions regarding fund and asset transfers for your online direct brokerage? Find answers in our Help centre.
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Trading securities
Have questions regarding trading securities on our online direct brokerage platform? Find answers in our Help centre.
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Notices
Have questions regarding notices in our online direct brokerage platform? Find answers in our Help centre.
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Taxes
Have questions regarding taxes for your online direct brokerage? Find answers in our Help centre.
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Currency
Have questions regarding currency for your transactions in the online direct brokerage? Find answers in our Help centre.
Most popular questions
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Are there any fees to trade on the online brokerage platform or NBC Wealth app?
See our fees for trading on our National Bank Direct Brokerage platform or direct brokerage app.
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Are there any fees to transfer my account to National Bank Direct Brokerage?
Transfer to National Bank Direct Brokerage without fees! Visit our page for details.
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Can I provide my book value when depositing a share certificate?
You can adjust the share certificate book value by filling out form 27740 and sending it to us by mail or email.
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Can I trade a U.S. stock in a Canadian account or vice versa?
Trade American and Canadian stocks on our National Bank Direct Brokerage platform. Consult our Pricing page for current rates.
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Can I trade cryptocurrencies (e.g. Bitcoin) on the online brokerage platform or NBC Wealth app?
Discover if you can trade cryptocurrencies on our platform. Learn more in our cryptocurrencies section.
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Can I transfer money from my RRSP or TFSA to my FHSA?
Want to know if you can transfer funds from your TFSA or RRSP to your FHSA with our platform? Our Help Centre has all the answers you need.