Questions by category
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How the platform works
Questions about how our online brokerage platform works? Find answers in our Help centre.
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Documents and statements
Have questions about documents and statements in your online brokerage platform? Find answers in our Help centre.
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Stock market
Have questions about the stock market and your online direct brokerage account? Find answers in our Help centre.
Most popular questions
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How can I link a bank account to my direct brokerage account?
Discover the different options of bank account linkage to your NBDB profile
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How can I subscribe and access to the Wealthscope tool?
Manage your Wealthscope subscription, enjoy a free trial, and access BNDB’s investment analysis tool.
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How do I carry out a trade on the online brokerage platform?
Learn more about the different ways to trade in NBDB's online brokerage platform and the NBC Wealth mobile app.
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How do I download and install the National Bank Direct Brokerage mobile app?
See how you can download and install the NBC Wealth app for iPhone, iPad, Mac OS or Android devices.
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How do I sign in to the NBC Wealth app?
Learn how to easily sign in to NBC Wealth app, either with a username and password, or using biometrics.
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How do I trade U.S. securities during extended trading periods?
Learn about trading U.S. securities during extended hours. Fees may apply.