Opening an account

FAQs

• I'm already a client and want to add a new account. How do I do this?

  Add new accounts the same way as when you opened your original account. Added accounts may be integrated into your existing client root.

• How do I open and contribute to a FHSA?

  Open a First Home Savings Account (FHSA) the same way you open your other National Bank Direct Brokerage accounts: either online or at a branch.

• Can I fax my account application?

  You can open a brokerage account online with no faxing required, or call us for documentation. Handwritten signatures are accepted by mail or at a National Bank branch.

• Do I have to be a National Bank client to open an account with NBDB?

  Open National Bank Direct Brokerage account without being a National Bank client. Discover which account is right for you.

• Why are you asking me my banking information when I open my brokerage account?

  When you open a brokerage account, we need your banking information to link your account.

• How do I open a brokerage account?

  You can open a National Bank Direct Brokerage account in minutes, either online or at a branch. Visit our page for details.

• What are the fees for opening a brokerage account?

  Open a brokerage account with National Bank Direct Brokerage at no cost! Consult our Pricing page for details.

• The type of account I want to open does not appear. Why is this?

  Visit the National Bank Direct Brokerage website for information on personal and joint accounts. Contact us for details about corporate accounts.

• Why do I have to provide my employment information when I open my brokerage account?

  The Proceeds of Crime and Terrorist Financing Regulations (external bodies) require that we ask this information when you open a brokerage account.

• Can I open more than one account when applying for an online brokerage account?

  Yes, you can open multiple accounts on the same form with National bank Direct Brokerage. Apply for an RRSP, TFSA, and margin account at the same time.

• Can I access my account application online if it is not yet complete?

  Yes, you can access and resume an account opening application within 30 days of starting the request.

• Why are you asking me how I plan to use my accounts when I open them?

  The Proceeds of Crime and Terrorist Financing Regulations (external bodies) require that we ask this information when you open a brokerage account.

• What are your fees and commission rates?

  View our Pricing page to learn our direct brokerage fees and commission rates for different transaction types.

• How long will it take to open my account?

  Opening your account may take between 2 and 5 business days. Next steps: verify your identity and start trading.

• Do I have to be a Canadian resident to open an account?

  Discover if you need to be a Canadian resident to open an account with National Bank Direct Brokerage.

• How does consent work?

  Discover how to sign online agreements and apply consent to all products with National Bank Direct Brokerage.

• Why are you asking me for the number of dependents when I open my brokerage account?

  This information is required under the rules applicable to securities, more specifically the "know-your-customer" rule.

• Is there a minimum deposit required to open a brokerage account?

  You can open a National Bank Direct Brokerage account without a minimum deposit.