Nothing happens when I enter my username and password. What should I do?

Close your browser or NBC Wealth app, then relaunch the platform. If the problem persists, call our team at 1-800-363-3511 and select option 4.

Related questions

What should I do if I am or believe I may be a victim of fraud?

Fraud or suspected fraud? Here’s when to contact NBDB or your bank and how to respond effectively.

How do I set my username and password?

Discover how to set up your username and password on National Bank's online brokerage platform. Follow our steps to start trading today.

I don't have access to a computer. How do I trade or place an order?

Learn how to trade or place an order without a computer by using your tablet or smartphone instead.

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