Why can’t I deposit a cheque using my mobile device?


Here are a few reasons why you might be unable to deposit a cheque from your mobile device :
 

  • You’re using the mobile website. If so, download the National Bank app from the App Store or Google Play.
  • You haven’t consented to the terms of use to allow mobile cheque deposits.
  • You only have a joint account. 
  • You don’t have a Canadian currency account.

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