How do I approve pending transactions?


To approve a pending transaction in online banking for business, you must first ensure that your transactional permissions include:

 

  • The right to sign Payments, Government remittances, Wire transfers, Transfers, Digital deposits, Salary deposits and Other.

 

To approve a pending transaction:

 

  1. Sign in to online banking for business.
  2. In the left menu of the home screen, under Accounts and transactions, click Approve transactions.
    • If you are approving transactions for multiple businesses in a business group, use the dropdown to easily switch between them, without going back to the homepage.
  3. Select the transaction you wish to approve, then click Sign to the right of the transaction.
  4. Check the box for verification and confirmation.
  5. Click Confirm.

 

Good to know

 

  • If you are in a business group and want to approve transactions in different businesses, you must sign in to online banking using your main business credentials. You can then use the approval dropdown to easily switch from one business to another. 
  • If your company requires more than one approval level to complete a transaction, a second user must also approve it.   
  • For more information on each type of transaction to be approved, click Help.

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