FAQs
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How do I view, approve or reject batches?
Learn how to view, approve or reject batches in online banking for business. You can also manage which users can manage batches.
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How do I upload a file?
Discover how to upload a file to your online banking for business, which file types are eligible, and who has access to uploaded files.
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How do I view the history of my uploaded files?
Learn how to view your uploaded electronic file history in your online banking for business to verify the status of your files.
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How do I download a report?
Learn how to assign the required rights and permissions to download a report in online banking for business.
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How to enable a user to transfer files and download reports in a business group
Learn how to set up user access for file transfers and report downloads in a business group.
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How to give new users access to file transfers and report downloads
Learn to configure user permissions for file transfers and report downloads in online banking for business.
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New CFT business group administrator guide
Learn how to add a new CFT user to online banking for business.
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CFT platform to online banking for business
Learn how to efficiently transition from the Corporate File Transfer (CFT) platform to online banking for business.
More questions by subcategory
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Account management
Do you have questions about managing your account in online banking for business? Find answers in our Business Help centre.
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Payments and transfers
Do you have questions about payments and transfers in online banking for business? Find answers in our Business Help centre.
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Reports and statements
Do you have questions about reports and statements in our online banking services for businesses? Find answers in our Business Help centre.
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Foreign exchange
Do you have questions about foreign exchange and the international solutions available to you? Find answers in our Business Help centre.
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Digital deposits
Do you have questions about digital deposits in our online banking services for businesses? Find answers in our Business Help centre.
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Interac e-Transfer®
Do you have questions about Interac e-Transfer? Find answers in our Business Help centre.