National Bank announced today that it would be opening a new call
centre in Sherbrooke. The project represents an investment of $4.7M
and will create 200 jobs in the region. The opening is planned for
The centre will be located in the Cité du Parc (91 Jacques Cartier
Boulevard South at the corner of King Street West), in the heart of
Sherbrooke and a few steps away from Jacques-Cartier Park. As one of
Quebec's largest employers, National Bank provides a first-rate
employee experience through superior work conditions, as well as a
dynamic work environment and tools that foster discussion,
collaboration and career development. The centre will serve clients
The Bank will soon begin recruiting in the region for full-time and
part-time positions. The selected candidates will receive personalized
training, coaching, numerous employee benefits and competitive
compensation. Among the positions offered:
- Customer service representatives
- Team leaders
- Centre manager
With the opening of the centre, the Bank is aiming to create a
diversified and intergenerational team of customer service
enthusiasts. Workers of all ages, whether starting their careers or
seasoned workers, students, newcomers to Canada or retirees are
invited to apply for any of the positions available.
"We've made it our duty to listen to our employees and offer
them a dynamic work environment where they can achieve their full
potential. We believe that this is the best way to build engaged and
competent teams that will deliver a distinctive client experience.
Workers from all walks of life who are passionate about serving people
are invited to apply. Together, we'll build a strong team in
Sherbrooke that will have a positive impact on the lives of our
clients," stated Laurent Blanchard, Senior Vice-President, Sales
and Service, Remote Channels at National Bank.
"This project demonstrates our confidence in the Eastern
Townships region, which is already home to 225 of our employees.
Recognized for its quality of life, Sherbrooke is also a city of
choice for recruiting engaged, talented teams who want to offer our
clients an authentic and distinctive experience that puts people
first. Adding this call centre will provide an even more varied career
path for the Bank's employees in the Eastern Townships," stated
Martine Boulay, Regional Vice-President – Eastern Townships at
Job openings for the call centre will be listed in the next few
months. To stay informed, visit jobs.nbc.ca regularly.