SECURIZONE

SECURIZONE offers you personalized tools and services to help you take precautions against identity theft and fraud. 
 

Apply for a plan

Take your safety in hand with SECURIZONE

 

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Get a risk assessment and advice to help you take precautions against identity theft and fraud.

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Receive alerts to help you detect fraudulent use of your identity.

With SECURIZONE® Alert and SECURIZONE® Assistance

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Get support to help you recover your identity in case of identity theft or fraud.

Find the ideal plan 

 

The simplest plan

SECURIZONE® 2.0
 

Choose a simple solution with the SECURIZONE® 2.0 plan. Get support in your efforts to restore your identity.

Individual

$5.95

Monthly fee

+ taxes1

 

Family

$8.95

Monthly fee

+ taxes1  

 

PREVENT

  • Identity theft and fraud risk assessment  
  • Advice via telephone on how to prevent identity theft and fraud

 

REACT AND SUPPORT 

  • Support with identity restoration  
  • One hour of psychological support per identity theft event  
  • Legal assistance  
  • Help in the event of a lost or stolen wallet

The intermediate plan

SECURIZONE® Alert

in partnership with Equifax
 

Choose an intermediate solution with SECURIZONE® Alert. In addition to the tools and services available with SECURIZONE® 2.0, you benefit from Equifax credit file monitoring and alerts.

Individual

$9.95

Monthly fee

+ taxes1

 

Family

$14.95

Monthly fee

+ taxes1  

 

PREVENT

  • Identity theft and fraud risk assessment  
  • Advice via telephone on how to prevent identity theft and fraud

 

MITIGATE

  • Equifax credit file monitoring and alerts 
  • Access to your credit report and score 
  • Online identity monitoring and alerts

 

REACT AND SUPPORT

  • Support with identity restoration  
  • One hour of psychological support per identity theft event  
  • Legal assistance  
  • Help in the event of a lost or stolen wallet

The most comprehensive plan

SECURIZONE® Assistance 

in partnership with ID Assist™
 

Choose the most complete solution with SECURIZONE® Assistance. Take advantage of a maximum number of tools and services to take precautions against identity theft and fraud: take steps to restore your identity through a limited power of attorney if an event has compromised your identity.

Individual

$17.95

Monthly fee

+ taxes1

 

Family

$25.95

Monthly fee

+ taxes1  

 

PREVENT

  • Identity theft and fraud risk assessment  
  • Advice via telephone on how to prevent identity theft and fraud
  • Notification of major violations (for example: a confidentiality breach that affects several clients of the same company) 

 

MITIGATE

  • Credit file monitoring by both Canadian credit bureaus and alerts 
  • Access to your credit report and score 
  • Online identity monitoring and alerts 

 

REACT AND SUPPORT 

  • Assistance in the event of identity theft and identity restoration assistance via limited power of attorney  
  • One hour of psychological support per identity theft event  
  • Legal assistance  
  • Help in the event of a lost or stolen wallet

Apply for a plan


Or call us at 1-888-535-0510

Are you protected against credential stuffing?

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Learn about credential stuffing

 

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Our preventative measures

SECURIZONE® Alert and SECURIZONE® Assistance services

To take full advantage of your services without delay, activate and configure your account online.

To benefit from your services:

  • Register with Equifax if you have chosen the SECURIZONE® Alert plan
  • Register with ID Assist™ if you have opted for SECURIZONE® Assistance
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You will receive a letter in the mail with your access code a few days after you register.

 

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Enter your Equifax access code or ID Assist depending on your plan.

 

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Customize your alerts to be notified quickly about important changes to your file.

 

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Already a member?

Fill out our online questionnaire to get an estimate of your risk exposure. Based on the results, we will propose a list of actions to take to improve your safety.

Fill out the questionnaire

 

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Enjoy the benefits of SECURIZONE®

With SECURIZONE®, don't take risks. Benefit from tools and services that can help you take precautions against identity theft and fraud.

Apply for my membership
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Need immediate help with SECURIZONE®?

1-888-535-0510

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Not a National Bank client yet? 

Discover all the offers available to you.

 

Become a client

Little details that matter

Subscription to an individual SECURIZONE ® plan:

  • Must be 18 years of age or older
  • Must be a Canadian resident

Subscription to a family SECURIZONE ® plan:

  • Partner: must meet the same criteria as the individual subscriber
  • Child: dependent child, 23 years of age or younger, must reside in Canada at the same address as the plan member

For assistance, contact the client service for NBC Assistance Inc.:

For assistance activating the services:

Equifax Complete TM Monitor services:

ID AssistTM TM (SECURIZONE ® Assistance)

The SECURIZONE ® product has been modified on February 1, 2019 to include the Equifax Complete TM Monitor services. However, you must register to access your Equifax account using the activation code that was mailed to you in order to benefit from the services.

For more information on your program or replacement services, refer to the Amendment or contact Customer Service at 1‑888‑535‑0510 (toll-free) or 514‑871‑8360. To obtain a copy of your contract, you can also contact our Customer Service.

To know your credit risk exposure and the status of your identity online, please complete this online questionnaire.

To find out about all of the details of our programs, consult the contract of SECURIZONE® 2.0, the contract of SECURIZONE® Alert or the contract of SECURIZONE® Assistance.

1. The monthly fees for the program are set out in the Summary of Your Program you received. They will be debited directly from your account. NBC Assistance may increase or change the fees at any time (at its sole discretion) with 30 days’ written notice. You are entitled to cancel the program with no penalty if you do not agree to the increase or change in fees.

®SECURIZONE is a registered trademark of National Bank of Canada used by NBC Assistance Inc.

The SECURIZONE® 2.0, SECURIZONE® Alert and SECURIZONE® Assistance programs (the "Programs") include several services to assist in taking precautions against identity theft and fraud attempts and to respond if an event occurs.

For SECURIZONE® 2.0, these services are provided by Axa Assistance Inc. For SECURIZONE® and SECURIZONE® Alerts, these services (other than Equifax Complete™ Monitor) are provided by Axa Assistance Inc.  With SECURIZONE® Alert or SECURIZONE® 2.0 you have access to Equifax Complete™ Monitor, a product of Equifax, a partner of NBC Assistance Inc.

Equifax, Equifax Complete™ Monitor and Equifax trademarks are registered trademarks of Equifax Inc.

For SECURIZONE® Assistance, you have access to ID Assist, a product of Sigma Loyalty, a partner of NBC Assistance Inc. ID Assist™, Sigma Loyalty Group Inc. and related trademarks and logos are trademarks owned or used under licence. The ID Assist™ solution is provided by Sigma Loyalty Group Inc.

®SECURIZONE programs are open to Canadian residents must be aged 18 years or older.

NBC Assistance Inc. promotes the program and offers it to you under the following terms and conditions.

For more details, consult the contract for the selected product.

You can also make a request by writing to:

NBC Assistance Inc.
1100 Robert-Bourassa Blvd., 5th Floor
Montreal, QC H3B 2G7

Axa Assistance Inc.
2001 Robert-Bourassa Blvd., Suite #1850
Montreal, QC H3A 2L8

Equifax Inc.
5700 Yonge St.
New York (Ontario) M2M 4G8

Sigma Loyalty Group inc.
55 York Street, suite 900
Toronto (Ontario) M5J 1R7