What is the Interac® sign-in service?

The Interac® sign-in service (previously named the Government Sign-In by Verified.Me®) is a convenient service that allows you to connect to different secure sites using your National Bank sign in information. You won't have to create new usernames and passwords for the various online services you use regularly. Once the connection is established, you’ll be redirected to the secure site of your choice. Since the sign in is done through National Bank, none of your personal information is shared with the partners and sites you visit.

The commercial service, Interac® sign-in service performs its functions independently from National Bank, other financial and commercial institutions and the government.

What advantage is there in using the Interac® sign-in service to connect to online services?

When you sign in to participating online services, use your National Bank sign in information. This way, you won’t have to create and manage new usernames and passwords.

Is it safe to use my bank sign in information to connect to online services?

Yes. National Bank applies the same rigor in security when accessing an online service through the Interac® sign-in service as when you access our online banking solutions.

How is my personal information protected?

Protecting your confidential information is a priority for National Bank. The only information that National Bank provides to the Interac® sign-in service is a random number that is generated when you first use the service. Each time you use the Interac® sign-in service, this number is sent to establish a secure connection. Your personal information and banking details are never exchanged during the process.

The Interac® sign-in service acts as an intermediary between the different online services that you access and the sign-in partners that you choose to connect with. Because the connection is made via the Interac® sign-in service none of the online services knows which sign-in partner you are using, and no sign-in partner knows which online service you are connecting to.

Can I change my sign-in partner?

Yes, you can change your sign-in partner at any time. Simply follow the "Switch my sign-in partner" link, located at the top of the “select sign-in partner" selection page. However, if you’re using a new sign in partner, some online government services may ask you to answer a few security questions to validate your identity.

Can I access different online services using only one sign-in partner?

Yes, you can use the same sign-in partner to access all online services that offer the Interac® sign-in service authentication option.

Can I use more than one sign-in partner to connect to online services?

Although you only need one sign-in partner, in addition to National Bank, you can add as many sign-in partners as you would like. You can use a sign-in partner of your choice to connect to the various online services.

Do I have to use the Interac® sign-in service to access participating online services?

No, you don’t need to use this authentication option. You can use your usual sign in information at any time to access online services. But thanks to the Interac® sign-in service you won’t need to manage a multitude of usernames and passwords.