Under the international Common Reporting Standard (CRS), you must provide Canadian institutions with information regarding your tax residency and U.S. citizenship.
These new international standards have been integrated into Canada’s Income Tax Act and aim to combat tax evasion.
Browse our anticorruption, anti-money laundering and anti-terrorist financing programs.
Wrongdoing is a prohibited activity or conduct committed by National Bank, an employee, a colleague or any other person who distributes a product and service of National Bank. These can be reported directly to the Ethics Ombudsman.
Did your experience with National Bank not live up to your expectations? We’re committed to meeting your needs and resolving any dissatisfaction quickly and efficiently with our three-step process.
National Instrument 24-101 provides a framework in securities legislation for ensuring more efficient and timely processing of institutional trades. It requires stakeholders in the institutional trading process to have in place processes and procedures that allow trade matching within prescribed limits.
→ Code of Conduct for the Delivery of Banking Services to Seniors
→ Principles of Consumer Protection for Electronic Commerce
→ What you need to know about prohibited conduct
→ NBC Global Finance Limited Complaints Handling Process
→ Code of Conduct for Bank Relations with Small- and Medium Sized Businesses
→ FX Global Code Statement of Commitment
→ Code of Conduct for Insurance Activities
→ Code of Conduct for the Credit and Debit Card Industry in Canada
→ Canadian Code of Practice for Consumer Debit Card Services
→ No fees accounts and low cost accounts, consult the feautures of The Minimalist account
→ Power of attorney and joint account
→ Commitment on Modification or Replacement of Existing Products and Services
→ Basic Banking Services at National Bank of Canada
→ Code of Conduct for Federally Regulated Financial Institutions - Mortgage Prepayment Information
→ Commitment to Provide Information on Mortgage Security
→ Plain Language Mortgage Documents
→ Undertaking - Principal Protected Notes Regulations
→ 2021 Report on Environmental, Social and Governance Advances
→ 2021 Corporate Social Responsibility Statement
→ 2021 Inclusion and Diversity Booklet
→ 2022 CDP Climate Change Questionnaire
→ 2021 Annual Report on the protection of seniors
→ 2021 Sustainability Bond Report
→ 2021 Report on NBI's Responsible Investment Approach
To ensure responsible business practices, our suppliers and subcontractors must adhere to the values and standards of our Code of Conduct.
2020
Report on Environmental, Social and Governance Advances
2019 Report on Environmental, Social and Governance Advances
2020 Corporate Social Responsibility Statement
2019 Corporate Social Responsibility Statement
2020 Inclusion and Diversity Booklet
2021 CDP Climate Change Questionnaire
2020 CDP Climate Change Questionnaire