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The&nbsp;letter of&nbsp;guarantee is an irrevocable commitment by the&nbsp;bank to provide your customer with a monetary benefit in the event that you are unable to meet your financial or contractual obligations.<\\/p>\\n<p>The bank makes a payment to your customer (the beneficiary) upon presentation of documents proving a default or failure on your part. We offer you&nbsp;<a href=\\\"/content/bnc/en/accueil/entreprises/international/nos-solutions-internationales/transactions-commerciales.html\\\">five tailor-made guarantee models<\\/a>.<\\/p>\\n\",\"question\":\"What is a letter of guarantee? \",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/entreprises/international/faq/lettre-de-garantie\",\"cleanAnswer\":\"Your international transactions may sometimes require certain commitments demonstrating your solvency. The&nbsp;letter of&nbsp;guarantee is an irrevocable commitment by the&nbsp;bank to provide your customer with a monetary benefit in the event that you are unable to meet your financial or contractual obligations.\\nThe bank makes a payment to your customer (the beneficiary) upon presentation of documents proving a default or failure on your part. We offer you&nbsp;five tailor-made guarantee models.\\n\",\"url\":\"https://www.nbc.ca/business/international/faq/letter-of-guarantee.html\"},{\"answer\":\"<p>Are you interested in going into business? We have summarized the three main steps for you:<\\/p>\\n<ol>\\n<li>Conceptualize&nbsp;your business<\\/li>\\n<li>Bring your project to life by registering with the&nbsp;Business&nbsp;Register<\\/li>\\n<li>Fuel your ideas with funding<\\/li>\\n<\\/ol>\\n<p>For more information, visit our&nbsp;<a href=\\\"/content/bnc/en/accueil/entreprises/plus-que-bancaire/stades/demarrage.html\\\">Business Start-Up<\\/a>&nbsp;page.<\\/p>\\n\",\"question\":\"How do I start my business?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/entreprises/plus-que-bancaire/faq/comment-demarrer-entreprise\",\"cleanAnswer\":\"Are you interested in going into business? We have summarized the three main steps for you:\\n\\nConceptualize&nbsp;your business\\nBring your project to life by registering with the&nbsp;Business&nbsp;Register\\nFuel your ideas with funding\\n\\nFor more information, visit our&nbsp;Business Start-Up&nbsp;page.\\n\",\"url\":\"https://www.nbc.ca/business/going-further/faq/how-start-business.html\"},{\"answer\":\"<p>\\u202fA money request is sent to a service provider or third party to transfer funds via <i>Interac<\\/i>&nbsp;e\\u2011Transfer®.&nbsp;<\\/p>\\n<p><i>(Feature coming soon)<\\/i><\\/p>\\n<p>®The Interac and Interac&nbsp;e-Transfer are registered trademarks of Interac Corp. Used under licence<\\/p>\\n\",\"question\":\"What is a money request?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/entreprises/solutions-bancaires/FAQ/demande-de-fonds\",\"cleanAnswer\":\"\\u202fA money request is sent to a service provider or third party to transfer funds via Interac&nbsp;e\\u2011Transfer®.&nbsp;\\n(Feature coming soon)\\n®The Interac and Interac&nbsp;e-Transfer are registered trademarks of Interac Corp. Used under licence\\n\",\"url\":\"https://www.nbc.ca/business/banking/FAQ/money-requests.html\"},{\"answer\":\"<p>Commercial&nbsp;Papers are notes issued by well-known commercial and industrial&nbsp;businesses&nbsp;whose credit is considered excellent by the financial market. Their yield is higher than&nbsp;Treasury&nbsp;Bills and&nbsp;Bankers'&nbsp;Acceptances.<\\/p>\\n<p>They are part of&nbsp;a&nbsp;range of solutions offered to make a&nbsp;business\\u2019s&nbsp;surplus cash grow.&nbsp;Visit&nbsp;our&nbsp;<a href=\\\"/content/bnc/en/accueil/entreprises/placements/solutions-placements/fonds-communs-autres-solutions.html\\\">dedicated section<\\/a>&nbsp;to learn more.<\\/p>\\n\",\"question\":\"What are Commercial Papers?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/entreprises/placements/faq/papiers-commerciaux\",\"cleanAnswer\":\"Commercial&nbsp;Papers are notes issued by well-known commercial and industrial&nbsp;businesses&nbsp;whose credit is considered excellent by the financial market. Their yield is higher than&nbsp;Treasury&nbsp;Bills and&nbsp;Bankers'&nbsp;Acceptances.\\nThey are part of&nbsp;a&nbsp;range of solutions offered to make a&nbsp;business\\u2019s&nbsp;surplus cash grow.&nbsp;Visit&nbsp;our&nbsp;dedicated section&nbsp;to learn more.\\n\",\"url\":\"https://www.nbc.ca/business/investing/faq/commercial-papers.html\"},{\"answer\":\"<p>If you\\u2019re&nbsp;unable to&nbsp;sign in&nbsp;with your&nbsp;user code, contact your administrator to generate a temporary password by clicking on <b>Administrator options <\\/b>and then on <b>Manage Users<\\/b>.<\\/p>\\n<p>If you\\u2019re an administrator, please contact National Bank Business Central® at 1-844 394-4494, Monday to Friday from 7 a.m. to 8 p.m. (ET), to reactivate your user code.<\\/p>\\n\",\"question\":\"What do I do if I\\u2019m unable to sign in with my password or user code?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/entreprises/solutions-bancaires/FAQ/mot-passe-code-utilisateur\",\"cleanAnswer\":\"If you\\u2019re&nbsp;unable to&nbsp;sign in&nbsp;with your&nbsp;user code, contact your administrator to generate a temporary password by clicking on Administrator options and then on Manage Users.\\nIf you\\u2019re an administrator, please contact National Bank Business Central® at 1-844 394-4494, Monday to Friday from 7 a.m. to 8 p.m. (ET), to reactivate your user code.\\n\",\"url\":\"https://www.nbc.ca/business/banking/FAQ/password-user-code.html\"},{\"answer\":\"<p>Depending on the characteristics of the cheque, some are not recognized by the Digital Deposit service. 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To deposit an item that cannot be deposited using the service, you must go to a branch or ABM.\\n\",\"url\":\"https://www.nbc.ca/business/banking/FAQ/offline-cheque-deposit-service.html\"},{\"answer\":\"<p>If this is the first time you accept this type of transfer, select the <b>National Bank Business<\\/b> option from the drop-down menu on the Interac page (the page where you select your financial institution).<\\/p>\\n<p>Next time, you will be able to click directly on the National Bank logo since the <i>Interac<\\/i> service will recognize that you want to access the Business page.<\\/p>\\n<p>Prefer pictures over words? <a href=\\\"https://demo.bnc.ca/en/course/start/public-deposit-an-interac-etransfer-business/emulator-deposit-an-interac-etransfer-business/emulator\\\" target=\\\"_blank\\\">Watch our demo<\\/a>.<\\/p>\\n<p>®The Interac and Interac&nbsp;e-Transfer are registered trademarks of Interac Corp. Used under licence.<\\/p>\\n\",\"question\":\"How do I accept an Interac e-Transfer in my business account?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/entreprises/solutions-bancaires/FAQ/accepter-virement-interact-compte-entreprise\",\"cleanAnswer\":\"If this is the first time you accept this type of transfer, select the National Bank Business option from the drop-down menu on the Interac page (the page where you select your financial institution).\\nNext time, you will be able to click directly on the National Bank logo since the Interac service will recognize that you want to access the Business page.\\nPrefer pictures over words? Watch our demo.\\n®The Interac and Interac&nbsp;e-Transfer are registered trademarks of Interac Corp. Used under licence.\\n\",\"url\":\"https://www.nbc.ca/business/banking/FAQ/accept-interac-etransfer-business-account.html\"},{\"answer\":\"<p>Many credit cards are available for businesses. To select and apply for one, visit the <a href=\\\"/content/bnc/en/accueil/entreprises/cartes-credit.html\\\">Credit Cards for Businesses<\\/a> page.<\\/p>\\n\",\"question\":\"Which business credit cards are available, and how do I apply?\",\"complex\":\"false\",\"id\":\"/content/bnc/en/accueil/entreprises/cartes-credit/faq/tout-savoir-cartes-credits-entreprise\",\"cleanAnswer\":\"Many credit cards are available for businesses. 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