Business Help centre
Find what you’re looking for with our FAQs, advice section, tools, and more.
Questions by category
Canadian Western Bank has officially joined forces with National Bank
If you are a CWB client, please consult our migration hub for the latest updates.
Frequently asked questions
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How do I choose a context for a business group?
Learn how to choose the right context for a business group in online banking for business.
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I forgot the password to my business account
Forgot your password? Learn how to reset it to sign in to online banking for business.
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How do I assign a job role to a user?
Learn how to assign a job role to users in your online banking for business with steps from our Business Help centre.
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Which rights and permissions should I assign to a user?
Learn the different rights and permissions you should assign to a user in our online banking for business.
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How to create a user?
Need to create a new user? No problem. Discover how to do so in your online banking for business account.
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How do I assign an account group to a user?
Need to grant someone additional access? Learn how to assign an account group to your users in online banking for business.
What's new?
Check out the latest updates to the online banking for business platform.
