Product and Service Migration Guide – Business

Learn more about the migration of your business’s products and services.

A step-by-step guide to your business’s migration

The Product and Service Migration Guide – Business outlines the upcoming changes related to the migration of your business's banking products and services.

 

This guide contains all the details regarding your bank accounts, loans, investments, insurance products, cash management services, and international services. It also introduces which online banking tools are now available to you.

 

If someone contacts you claiming to represent National Bank or Laurentian Bank: 

 

  1. Don't share any of your personal information. 
  2. Ask for details about the person contacting you. 
  3. Let them know that you will verify the information they’ve provided. 
  4. End the conversation. 
  5. Contact Laurentian Bank using a trusted phone number before the migration or contact National Bank after the migration. 

 

Visit National Bank’s fraud prevention page for more tips.


We’re here for you

Visit our help centre

Browse our frequently asked questions as well as our videos for practical information and advice to help you through every step of the migration.

Contact Laurentian Bank

You can continue to contact Laurentian Bank   until the end of the migration weekend:

  • By phone: 1-866-499-4886 (toll-free) 7 days a week, from 8 a.m. to 9 p.m. (ET).
  • By email: mail@laurentianbank.ca
  • By visiting a branch

Report fraud

Have you been targeted by a fraud attempt? Contact Laurentian Bank or our client support immediately, available every day from 8 a.m. to 9 p.m. (ET).


Little details that matter

Insurer: National Bank Life Insurance Company, Industrial Alliance Insurance and Financial Services Inc.

 

TM LBC e-Flex is a trademark of Laurentian Bank of Canada.

 

TM Visa is a trademark of Visa International Service Association, used under licence.

 

® INTERAC and Interac e-Transfer are registered trademarks of Interac Corp., used under licence.

 

® MASTERCARD is a registered trademark of Mastercard International Incorporated.

 

® THE EXCHANGE and Accel are registered trademarks of Fiserv Inc., used under licence in Canada by FICANEX Services Limited Partnership.