Online bank
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Why can't I activate or use my debit card following the migration?
Here's what to do if your debit card won’t activate or isn’t working following your migration to National Bank.
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How can I view my bank statements following the migration to National Bank?
Learn how to access your bank statements after the migration to National Bank, including personal, investment, and business accounts.
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Where can I find National Bank’s enrollment and online banking for business instructions?
Find National Bank online banking for business enrollment instructions and learn how to sign in, access your products and services.
Branch and ABMs
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Will I be assigned a National Bank advisor following the migration?
Learn about the support and services available after the migration, including advisor assistance, branch services, and business banking support.
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How can I adjust the details of my products and services following the migration to National Bank?
Learn whether rates and terms for your banking products and services may change following the migration to National Bank.
General information
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Will I be assigned a National Bank advisor following the migration?
Learn about the support and services available after the migration, including advisor assistance, branch services, and business banking support.
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How can I adjust the details of my products and services following the migration to National Bank?
Learn whether rates and terms for your banking products and services may change following the migration to National Bank.
Deposit accounts
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Why can't I activate or use my debit card following the migration?
Here's what to do if your debit card won’t activate or isn’t working following your migration to National Bank.
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What will happen to my Laurentian Bank business cheques following the migration to National Bank?
Learn how long you can use Laurentian Bank business cheques after migration and how to order National Bank cheques following the migration.
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Will there be changes to the fees associated with my banking products and services following the migration to National Bank?
Learn how your business banking fees may change after the migration to National Bank.
Payments and transactions
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What will happen to my Laurentian Bank business cheques following the migration to National Bank?
Learn how long you can use Laurentian Bank business cheques after migration and how to order National Bank cheques following the migration.
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Will there be changes to the fees associated with my banking products and services following the migration to National Bank?
Learn how your business banking fees may change after the migration to National Bank.
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How can I view my bank statements following the migration to National Bank?
Learn how to access your bank statements after the migration to National Bank, including personal, investment, and business accounts.
Investments
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When will my investments and holdings be visible in my new National Bank accounts?
Find out when your investments and holdings will appear after the migration to National Bank and what to expect.
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Will power of attorney rights be automatically transferred and applied after the migration to National Bank?
Learn how valid power of attorney arrangements will be handled following the migration to National Bank and how to request updates.
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Will my deposits continue to be protected by deposit insurance following the migration to National Bank?
Learn how eligible deposits from Laurentian Bank and National Bank remain separately insured following migration and how coverage is applied.
Watch our demos
Discover how to get the most from your National Bank experience with our demos:
- View your accounts
- Pay your bills
- Send money
- Manage your mortgage
- Use Interac e-Transfer® Autodeposit
- Send international transfers
- Download a void cheque
- Temporarily block or cancel a debit or credit card
- View your offers and advice
