Migration help centre

Questions by category

Personal

Online bank Branch and ABMs General information Deposit accounts Payments and transactions Debit cards Financing and lending products Investments Credit cards

Business

Online banking for business Branch and ABMs General information Deposit accounts Payments and transactions Debit cards Financing and lending products Investments Credit cards

Watch our demos

Discover how to get the most from your National Bank experience with our demos:

View your accounts
Pay your bills
Send money
Manage your mortgage
Use Interac e-Transfer^® Autodeposit
Send international transfers
Download a void cheque
Temporarily block or cancel a debit or credit card
View your offers and advice

See all our demos

Everyday banking resources

Help centre – Personal banking

Are you a personal banking client? If you have a question unrelated to the migration of your products and services to National Bank, visit our help centre.

Find answers

Business help centre

Are you a business banking client? If you have a question unrelated to the migration of your products and services to National Bank, visit our business help centre.

Find answers

We’re by your side

Contact Laurentian Bank

You can continue to contact Laurentian Bank until the end of the migration weekend:

By phone: 1-866-499-4886 (toll-free) 7 days a week, from 8 a.m. to 9 p.m. (ET).
By email: mail@laurentianbank.ca
By visiting a branch

Visit the LBC website

Fraud prevention

Have you been targeted by a fraud attempt? Until the migration weekend, you can continue to Contact Laurentian Bank

After the migration weekend, contact National Bank’s client support, available every day from 8 a.m. to 9 p.m. (ET).

1-888-835-6281