Migration help centre

Get more information about the migration of your banking products and services to National Bank with our help centre.

Questions by category

Watch our demos

Discover how to get the most from your National Bank experience with our demos:

  • View your accounts
  • Pay your bills
  • Send money
  • Manage your mortgage
  • Use Interac e-Transfer® Autodeposit
  • Send international transfers
  • Download a void cheque
  • Temporarily block or cancel a debit or credit card
  • View your offers and advice
See all our demos

Everyday banking resources

Help centre – Personal banking

Are you a personal banking client? If you have a question unrelated to the migration of your products and services to National Bank, visit our help centre. 

Find answers

Business help centre

Are you a business banking client? If you have a question unrelated to the migration of your products and services to National Bank, visit our business help centre.

Find answers

We’re by your side

Personal banking clients

Contact our client support services for your banking needs and questions: 

  • By phone: 1-888-835-6281 (toll-free) Monday to Friday, from 7 a.m. to 10 p.m. (ET).
    Saturday and Sunday, from 8 a.m. to 8 p.m. (ET)
  • By Messenger
1-888-835-6281

Business banking clients

Contact National Bank directly to discuss your banking needs: 

  • By phone: 1-844-394-4494 (toll-free), Monday to Friday, from 7 a.m. to 8 p.m. (ET).
1-844-394-4494

Visit a branch

Discover National Bank’s extensive network of branches and ABMs across the country.

Find a branch