Cash management services
The following section outlines the most important changes regarding the management of your receivables and payables. It also covers additional services that are offered at National Bank that may help with your cash management. As National Bank continues to make enhancements to its services and solutions, please refer to nbc.ca/lbc-business for future updates.
After the migration, you will have access to National Bank’s cash management services that are similar or equivalent to the solutions you are currently using at Laurentian Bank, if applicable. Please refer to the migration letter to find the effective date and time of the migration of your products and services.
- If you are currently using Laurentian Bank’s Electronic Funds Transfer (EFT) service (LBC e-Flex), please note that this service will be discontinued at migration. National Bank will contact you to finalize your enrolment in National Bank’s solutions for electronic file transfers, or an alternative solution.
- If you currently use the TD Remote Deposit Service to deposit cash and cheques at the counter or via night deposits, please note that this service will be discontinued at migration. We encourage you to use an alternative National Bank service as deposits made to a TD branch will no longer be offered post‑migration. In addition to in‑branch deposits, please refer to our other relevant solutions to see which one best suits your needs: digital deposit with scanner, mobile deposit, or Smart Safe (conditions apply for eligibility).
Once the migration has been completed, your current pricing may change. However, as part of the welcome offer, you will benefit from a fee exemption until February 28, 2027. The terms and conditions of your current Laurentian Bank cash management services will be replaced by those of the corresponding National Bank solutions.
Where a product/service description in this guide refers to a user guide and/or special conditions, that product/service is subject to the terms provided in such user guide and, where applicable, special conditions. These documents are available at nbc.ca/lbc-business-legal.
5.1 Accounts receivable
Receivables include invoices or amounts owed to you for the goods or services you have delivered. National Bank offers a suite of solutions to simplify your payment collection activities.
Incoming payments directed to your Laurentian Bank current accounts will be redirected to your new National Bank current accounts for a period of 3 months for wire transfers and 6 months for other types of incoming payments following the migration date. Please refer to Section 1.6 Payments and Transactions for the applicable timeframes by payment type. However, we suggest you take the time to notify your payers of updates in your banking information as soon as possible to reduce any delay in receiving your payments.
While you may choose to share your new National Bank account details with beneficiaries and payers ahead of your migration date, please be aware that any payments directed to or made from your National Bank account prior to migration will be rejected. Please refer to the migration letter to find the effective date and time of the migration of your products and services.
Please note that after migration, any incoming payments should be directed to a National Bank current account. National Bank substitutes may present features that differ from those of Laurentian Bank’s solutions. Please refer to the table below for more information.
Accounts receivable solutions
| Laurentian Bank product | National Bank product | Product description | Details |
|---|---|---|---|
| Interac e‑Transfer | Interac e‑Transfer
For more information, please refer to nbc.ca/business-etransfer. |
Interac e‑Transfer is a convenient and reliable tool for transferring funds electronically between businesses or between businesses and individual clients. If you currently have Laurentian Bank’s Interac e‑Transfer service, National Bank’s Interac e‑Transfer solution will be available to you once the migration is completed.
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Funds up to $25,000.00 per transfer can be received. If you do not accept an incoming Interac e‑Transfer within 30 days, the funds will be automatically returned to the sender, and your company will be notified of the cancellation. You can activate Interac e-Transfer Autodeposit to receive funds directly into your bank account without having to sign in or answer a security question. The Interac Request Money feature is not available at National Bank. For an alternative, please refer to the Electronic Payment of Accounts solution. |
| Wire transfer services | Wire transfers (incoming)
For more information, please refer to nbc.ca/international-payments. |
Incoming wire transfers allow you to securely receive funds in your National Bank account from another account, either at National Bank or from another financial institution, both domestically and internationally. |
Incoming wire transfers must only be deposited in current accounts. Wire transfers can be received in any currency freely convertible to the account currency. |
| Product not offered | Mobile cheque deposit
For more information, please refer to nbc.ca/mobile-deposit. |
The mobile cheque deposit service allows you to deposit cheques in Canadian dollars through our National Bank app for businesses without having to go to the branch or an ABM. This option is optimal if you deposit fewer than 50 cheques per month. This service will be accessible to you through the online banking platform after administrator approval. |
The service is only available for current accounts and cheques in Canadian dollars. Funds will be received in real time with a 9 p.m. ET cut-off time (7 p.m. MT). The daily and per cheque limit for mobile deposits at National Bank is $1,000,000.00. Deposited cheques must be kept for 15 days. |
| LBC e-Flex – Electronic Funds Transfer (EFT) | (EFT) – Pre‑Authorized Debits
For more information, please refer to the Pre-Authorized Debits User Guide at nbc.ca/lbc-business-legal. |
The EFT – Pre‑Authorized Debits solution allows you to electronically receive funds in fixed or variable amounts via a file transfer with instructions to debit your beneficiary’s account, regardless of the financial institution in Canada. If you are currently using Laurentian Bank’s Electronic Funds Transfer (EFT), please note that this service will be discontinued at migration. National Bank will contact you to finalize your enrolment in National Bank’s solutions for electronic funds transfers, or an alternative solution. The EFT – Pre‑Authorized Debits solution requires that you have accounting software that is compatible with ASCII files for EFT, in compliance with Payments Canada’s Standard 005. This is the same format that you currently use. If you do not already have such accounting software, you may have the option to use the solution offered by our partner Technicost. Please note that certain conditions apply. For more information, refer to the Pre-Authorized Debit Service – Special Conditions document at nbc.ca/lbc-business-legal. |
National Bank’s EFT – Pre‑Authorized Debits solution supports transactions in Canada to and from chequing accounts in both CAD and USD currencies. National Bank sets monthly payment limits that will be assigned to you on your migration date. Exceptions may apply and will be granted on a case‑by‑case basis. If you currently use Laurentian Bank’s Electronic Funds Transfers (EFT), you will benefit from the dynamic billing method with an additional 15% discount on monthly volumes until February 28, 2027. In addition, setup is available free of charge. You will benefit from National Bank’s favourable regular fees for EFT – Pre‑Authorized Debits and for all other applicable fees related to the service (stop payments and corrections). For more information on our standard fees, please refer to the Cash management solutions fees page at nbc.ca/lbc-business-legal. If you currently use manual entry for Electronic Funds Transfers (EFT), you may need to use the Technicost platform to set up your file. If this applies to you, National Bank will assume the fees associated with using Technicost until February 28, 2027. |
| Product not offered | Digital Deposit with Scanner
For more information, please refer to the Digital Deposits User Guide at nbc.ca/lbc-business-legal. |
The Digital Deposit with a Scanner service allows you to conveniently deposit, at any time, a high volume of CAD and USD cheques via scanned images in a secure banking environment. User access can be managed on the online banking platform. Deposit limits apply. No currency conversion (CAD/USD) is applied to the limits. For more information, please refer to the Digital Deposits User Guide at nbc.ca/lbc-business-legal. |
The service is only available for current accounts in CAD and USD. Funds will be received in real time with a 9 p.m. ET cut-off time (7 p.m. MT). The service is available on Windows and Mac operating systems. Deposited cheques must be kept for 15 days. Before starting, you will need a scanner that is compatible with National Bank’s systems. A list of compatible scanners and a recommended supplier are available in the Digital Deposits User Guide at nbc.ca/lbc-business-legal. |
5.2 Accounts payable
Payables for National Bank business clients are the outstanding bills or amounts you owe for goods or services received, pending your prompt payment.
After migration, all payments should be made from a National Bank current account.
National Bank substitutes may have features that differ from those of Laurentian Bank’s solutions. Please refer to the table below for more information.
Accounts payable solutions
| Laurentian Bank product | National Bank product | Product description | Details |
|---|---|---|---|
| Interac e‑Transfer | Interac e‑Transfer
For more information, please refer to nbc.ca/business-etransfer. |
Interac e‑Transfer is a convenient and reliable solution for transferring funds electronically. If you currently have Laurentian Bank’s Interac e‑Transfer service, National Bank’s Interac e‑Transfer solution will be available to you once the migration is complete. This service will be accessible through your online banking platform; you will need to consent to using Interac e-Transfer before your first transaction. |
Outgoing Interac e‑Transfers are only available in CAD and can only be done from your current account. You can transfer up to $25,000.00 per day and $100,000.00 per week, to other businesses or to individuals. If one of your beneficiaries declines the e‑Transfer or fails to accept it within 30 days, the funds will automatically be deposited back into your account. We do not offer the Interac e-Transfer Request Money feature for the time being, but you can accept money requests that are sent to you. |
| Wire transfer services | Wire transfers (outgoing)
For more information, please refer to nbc.ca/business-help. |
Outgoing wire transfers allow you to quickly and securely transfer funds from your National Bank account to another account, either at National Bank or at another financial institution, both domestically and internationally. If you currently use Laurentian Bank’s wire transfer service, National Bank’s wire transfer solution will be available to you once the migration has been completed. We recommend using our online banking platform for your transactions as a faster and more convenient option. After the migration and until February 28, 2027, you will be able to make wire transfers from one of National Bank’s banking centres. |
National Bank supports outgoing wire transfers from current accounts and foreign currency accounts. Please take note of the following cut‑off times for wire transfers:
Processing times vary by currency. If sent before the respective cut‑off times:
SecurID tokens (also known as physical security tokens) are used at National Bank as an additional authentication method to approve all outgoing wire transfers processed online. Under certain conditions, SecurID tokens will be free of charge as part of the welcome offer. Please refer to the migration letter for more information. National Bank’s pricing will apply to online wire transfers and branch transactions. For more information on our standard fees, please refer to our Fee Guide for Banking Services for Businesses at nbc.ca/lbc-business-legal. |
| Government remittances | Government remittances
For more information, please refer to nbc.ca/business-help. |
The online tool provides user‑friendly government forms and enables better account management to pay both federal and provincial government remittances. If you currently use Laurentian Bank’s government remittance service, National Bank’s government remittance solution will be available to you once the migration has been completed. All remittances will be migrated to Dye & Durham’s tax filing and payment platform accessed via single sign‑on to National Bank’s online banking platform. |
Government remittances can only be paid from a CAD current account, are processed the next business day and are received within 1 to 3 business days. After the migration, National Bank will not process post‑dated government remittance transactions set up prior to the migration. Please review the government remittance beneficiaries and manually add any beneficiaries that may be missing after the migration. Please note that alerts cannot be set up to notify other users that a payment is pending approval. Government remittances are irrevocable. After the migration, your post‑dated remittances can be prepared up to 12 months in advance. This service is not available on mobile devices. The history (dates and user names) of any actions carried out on a remittance can be viewed. Alerts can be placed on any rejected transaction. You will benefit from a fee exemption until February 28, 2027, for one-time registration fees. For more information on our standard fees, please refer to our Fee Guide for Banking Services for Businesses at nbc.ca/lbc-business-legal. |
| Bill payments | Payments (bill payments/other billers)
For more information on payments, please refer to nbc.ca/payables. |
The payments solution allows your company to pay billers electronically from your current account via the online banking platform. The bill payment option refers to payments made electronically to public or registered billers. If you currently use Laurentian Bank’s bill payment service, National Bank’s bill payment solution will be available to you once the migration is complete. The option also allows you to pay other billers with the new biller’s/beneficiary’s bank information. |
Bill payments are only available in CAD. No recurring or post‑dated bill payments set up prior to the migration will be processed by National Bank after the migration. Please review the beneficiaries, called “billers” at National Bank, and manually add any beneficiaries that are missing after the migration. Please note that cut‑off and processing times are as follows:
On account of National Bank’s efforts to process your payments faster and more efficiently, same‑day bill payment recall will no longer be available. Billers should be contacted directly to cancel a payment. Please note that you also have the option to pay your bills via our network of ABMs. Bill payment frequency options are daily, weekly, every two weeks, monthly and every two months.
Relevant information about your last payment to a biller can be viewed in the online banking platform to ensure payments are not duplicated. The platform shows when the last payment to a specific biller was made and the amount. |
| LBC e-Flex – Electronic Funds Transfer (EFT) | Salary deposits | This solution enables you to make employee salary deposits directly via online banking by sending instructions for deposits in Canadian currency, in Canada. |
Maximum of 30 deposits per pay period (2 weeks). This does not replace a traditional payroll service. There is a 48-hour processing time between transmission and deposit to the beneficiary’s account held at all Canadian institutions. You can issue recurring post-dated salary deposits of up to 1 year, with a maximum of 30 transactions per deposit. You will benefit from a fee exemption until February 28, 2027, for salary deposit transactions. |
| LBC e-Flex – Electronic Funds Transfer (EFT) | Electronic Funds Transfer (EFT) – Direct Deposits
For more information on EFT – Direct Deposits, please refer to the Direct Deposits User Guide at nbc.ca/lbc-business-legal. |
This solution allows you to electronically deposit amounts in CAD or USD through electronic file transfers directly into the bank accounts of the beneficiaries, regardless of the financial institution in Canada. The EFT – Direct Deposits solution requires you to have accounting software that is compatible with ASCII files for EFT in compliance with Payments Canada’s Standard 005. This is the same format that you currently use. If you do not already have such accounting software, please note that you may have the option to use the solution offered by our partner Technicost. |
National Bank’s electronic funds transfer solution supports transactions to and from chequing accounts in CAD and USD, with no limit on the number of file transfers. The solution offered by our partner Technicost allows you to send email notifications to your payers/beneficiaries, informing them of upcoming debits or credits to their accounts. Please note that your account will be debited for the total amount of the file 24 hours before the processing date for CAD files, or 48 hours before the processing date for USD files (or 24/48 hours before the first file date if it contains multiple payment dates). Please make sure to have sufficient funds in your bank account at the time of withdrawal. If you currently use Laurentian Bank’s Electronic Funds Transfer service (EFT) and the corresponding National Bank service (EFT – Direct Deposits) applies to you, you will benefit from the dynamic billing method with an additional 15% discount on monthly volumes until February 28, 2027. Additionally, set‑up fees will be waived. You will benefit from National Bank’s favourable regular fees for EFT – Direct Deposits and for all other applicable fees (stop payments and corrections). For more information on our standard fees, please refer to the Cash Management Solutions Fees page at nbc.ca/lbc-business-legal.
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| Official cheques | Bank drafts
For more information, please refer to nbc.ca/advice. |
When payments are made by bank draft, National Bank guarantees the funds to the payment beneficiary. As of the migration date, you will be able to purchase bank drafts from National Bank. Please note that National Bank no longer offers cheque certification as a service, but outstanding Laurentian Bank certified cheques, official cheques and bank drafts will be honoured. |
Bank draft limit of CAD 10,000,000 (equivalent). Bank drafts are available in USD, CAD and EUR. For more information on our standard fees, please refer to our Fee Guide for Banking Services for Businesses at nbc.ca/lbc-business-legal. |