Access your online bank

Here are the steps you need to take to enroll in your online bank.

Accessing your online bank

Single sign-on access

Once you've set up your profile with your email address and password, you can use the same credentials to sign in to the National Bank app.

No action needed if you’re already a client

If you’re already a National Bank client and have access to your online bank, you don’t have to complete any steps. You don't need to enroll again.


How to access your online bank as a new National Bank client

Enrolling to access your online bank can be done in several ways depending on your situation:

  • In progress

If you have a National Bank debit card

You can enroll online.

  • Starting November 9, 2026

If you have received an enrollment letter

If you haven't received a debit card, you can create your account and set up your profile using the information in the enrollment letter that was mailed to you in the weeks following the migration.

Watch our demos for more information.


Important reminder

Visit our arrival to National Bank page for essential information to facilitate your migration.

 

Please note that the Migration to National Bank section of your online bank menu also displays reminders of the actions to take, as well as information about your migrated Laurentian Bank accounts. 

 

How to get there

Access the Migration to National Bank section using the menu on the left of your online bank. You’ll find a personalized checklist of actions to take, as well as tabs to view your historical data, statements, transaction history, and account balances. 

Discover National Bank’s online banking features

Explore the digital banking features available through your National Bank online bank and the National Bank app.

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Get in the habit of protecting your personal banking information:

 

  • Access your online bank directly from your browser’s address bar.
  • Check that you are on an official National Bank site.
  • Avoid clicking links from unknown or suspicious sources.
  • Keep your usernames and passwords confidential.

 

These best practices will help you enjoy your new banking experience more securely.  

 

Visit National Bank’s fraud prevention page for more tips. 


We’re here for you

Visit our help centre

Browse our frequently asked questions as well as our videos for practical information and advice to help you through every step of the migration.

Contact us

Contact our client support services for your banking needs and questions: 

  • By phone: 1-888-835-6281 (toll-free) Monday to Friday from 7 a.m. to 10 p.m. (ET) and Saturday to Sunday from 8 a.m. to 8 p.m. (ET)
  • By Messenger

Visit a branch

Discover National Bank’s extensive network of branches and ABMs across the country.