Online bank
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Will my pre-authorized bill payments be transferred automatically to National Bank during the migration?
Learn what happens to your recurring and postdated bill payments during the migration to National Bank and what actions may be required.
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What are my options since National Bank doesn’t have an Automated Telephone Service?
Discover the available banking options to manage your accounts and access support without an automated telephone banking service.
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How can I view my bank statements following the migration to National Bank?
Learn how to access your bank statements after the migration to National Bank, including personal, investment, and business accounts.
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How can I adjust the details of my products and services following the migration to National Bank?
Learn whether rates and terms for your banking products and services may change following the migration to National Bank.
Branch and ABMs
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Will I be assigned a National Bank advisor following the migration?
Learn about the support and services available after the migration, including advisor assistance, branch services, and business banking support.
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How can I adjust the details of my products and services following the migration to National Bank?
Learn whether rates and terms for your banking products and services may change following the migration to National Bank.
General information
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Will I be assigned a National Bank advisor following the migration?
Learn about the support and services available after the migration, including advisor assistance, branch services, and business banking support.
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How can I adjust the details of my products and services following the migration to National Bank?
Learn whether rates and terms for your banking products and services may change following the migration to National Bank.
Deposit accounts
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Will there be changes to the rates of my banking products and services following the migration to National Bank?
Learn whether rates and terms for your banking products and services may change following the migration to National Bank.
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Will there be changes to the fees associated with my banking products and services following the migration to National Bank?
Learn about the changes to your banking fees and how certain banking fees may apply to your products and services following the migration to National Bank.
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What will happen to an estate settlement that is already in progress during the migration to National Bank?
Learn what happens to an estate settlement already in progress during the migration to National Bank and the kind of support you will receive.
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Will my pre-authorized bill payments be transferred automatically to National Bank during the migration?
Learn what happens to your recurring and postdated bill payments during the migration to National Bank and what actions may be required.
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Will power of attorney rights be automatically transferred and applied after the migration to National Bank?
Learn how valid power of attorney arrangements will be handled following the migration to National Bank and how to request updates.
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Will my deposits continue to be protected by deposit insurance following the migration to National Bank?
Learn how eligible deposits from Laurentian Bank and National Bank remain separately insured following migration and how coverage is applied.
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Can I transfer the funds from my Laurentian Bank account to an existing National Bank account before the migration?
Learn whether you can transfer funds from a Laurentian Bank account to an existing National Bank account before migration and what options are available.
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Will my tax slips be affected by the migration to National Bank?
Learn how tax slips will be issued following the migration of your products and services to National Bank.
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How can I view my bank statements following the migration to National Bank?
Learn how to access your bank statements after the migration to National Bank, including personal, investment, and business accounts.
Payments and transactions
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Will there be changes to the rates of my banking products and services following the migration to National Bank?
Learn whether rates and terms for your banking products and services may change following the migration to National Bank.
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Will there be changes to the fees associated with my banking products and services following the migration to National Bank?
Learn about the changes to your banking fees and how certain banking fees may apply to your products and services following the migration to National Bank.
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What will happen to my Laurentian Bank cheques following the migration to National Bank?
Learn how long you can use your Laurentian Bank cheques, details about free cheque orders, and next steps following the migration to National Bank.
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Will my pre-authorized bill payments be transferred automatically to National Bank during the migration?
Learn what happens to your recurring and postdated bill payments during the migration to National Bank and what actions may be required.
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Will power of attorney rights be automatically transferred and applied after the migration to National Bank?
Learn how valid power of attorney arrangements will be handled following the migration to National Bank and how to request updates.
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Can I transfer the funds from my Laurentian Bank account to an existing National Bank account before the migration?
Learn whether you can transfer funds from a Laurentian Bank account to an existing National Bank account before migration and what options are available.
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How can I view my bank statements following the migration to National Bank?
Learn how to access your bank statements after the migration to National Bank, including personal, investment, and business accounts.
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How can I adjust the details of my products and services following the migration to National Bank?
Learn whether rates and terms for your banking products and services may change following the migration to National Bank.
Debit cards
Financing and lending products
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Will my current mortgage insurance with Laurentian Bank be transferred to National Bank during the migration?
Learn what happens to your Laurentian Bank mortgage insurance and coverage after the migration to National Bank.
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Will power of attorney rights be automatically transferred and applied after the migration to National Bank?
Learn how valid power of attorney arrangements will be handled following the migration to National Bank and how to request updates.
Investments
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When will my investments and holdings be visible in my new National Bank accounts?
Find out when your investments and holdings will appear after the migration to National Bank and what to expect.
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Will power of attorney rights be automatically transferred and applied after the migration to National Bank?
Learn how valid power of attorney arrangements will be handled following the migration to National Bank and how to request updates.
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Will my deposits continue to be protected by deposit insurance following the migration to National Bank?
Learn how eligible deposits from Laurentian Bank and National Bank remain separately insured following migration and how coverage is applied.
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Will my GIC rate stay the same following the migration to National Bank?
Find out what happens to your GIC interest rate and terms when your investment products migrate to National Bank.
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Will my tax slips be affected by the migration to National Bank?
Learn how tax slips will be issued following the migration of your products and services to National Bank.
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What will happen during the migration to National Bank if my investment account is linked to a bank account at another financial institution?
During the migration to National Bank, learn what to do if your investment account is linked to a bank account at another financial institution.
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Will my mutual funds stay the same following the migration to National Bank?
Learn how your mutual funds will be transferred to National Bank and what changes to expect following the migration.
Watch our demos
Discover how to get the most from your National Bank experience with our demos:
- View your accounts
- Pay your bills
- Send money
- Manage your mortgage
- Use Interac e-Transfer® Autodeposit
- Send international transfers
- Download a void cheque
- Temporarily block or cancel a debit or credit card
- View your offers and advice
