Personal banking – Migration of your products and services

Key dates and steps: here’s all the essential information you need to know for the migration.
Photo of a person consulting their National Bank migration information
Photo of a person consulting their National Bank migration information

Reminder of key dates

  • In progress

Receiving your migration documents

You may receive one or more migration letters depending on the products and services you have. If applicable, other documents with additional information may also be sent to you.

See more details
  • In progress

Preparing for the migration

Facilitate the migration of your products and services by completing the actions outlined in your migration documents.

Get ready
  • From November 6 to 8, 2026

Migration of your products and services

We are migrating your products and services from Laurentian Bank® to National Bank® during the weekend of November 6 to 8. 

Learn more
  • Starting November 9, 2026

Arrival to National Bank

Once the migration is complete, you can start enjoying your products, services, and benefits as a new National Bank client.

Here’s what to expect

Your migration resources

Product and Service Migration Guide – Personal

This guide helps you understand the changes related to the migration of your personal banking products and services.

Read the guide

Product and Service Migration Guide – Investment products

This guide provides a detailed look into the upcoming changes related to the migration of your investment products and services.

Read the guide

Comparing your banking products and services

This table recaps the upcoming changes to your Laurentian Bank chequing and savings accounts during the migration to National Bank.

Here’s what’s changing

List of legal documents

Browse our legal documents such as contracts, terms, policies, agreements, declarations, and guides related to your personal banking products and services.

See the full list

Signing up for online banking services

Our online banking services allow you to manage your finances anytime, anywhere. View your accounts, statements, suppliers, vendors, Interac e-Transfer®, and more. Learn how to sign up for online banking once the migration is complete. You can then view some of your Laurentian Bank data.

Learn more

Products tailored to your needs

If the package or products assigned to you aren’t aligned with your goals, you can change them at any time and choose others that suit you better.

Welcome offer for your migrated banking products and services

Until February 28, 2027, we’re offering you the following advantageous terms:

  • No fixed monthly fees on your chequing accounts when they’re included in a package or offer for professionals. To take advantage of our offers for professionals, please consult the guide mentioned below or visit our webpage. 
  • No fees for digital transactions that exceed those included in the Minimalist® package. 
  • No monthly instalments for the $12 annual fee on lines of credit, if applicable. 
  • No fees on your first order of 100 regular cheques linked to your chequing account. 
  • Interest rate bonus for clients with a High Interest Savings Account at Laurentian Bank.1 

See the Product and Service Migration Guide – Personal for more information on the benefits that may apply to your products and services, as well as the terms and conditions applicable once the offer ends. 

1 Interest is calculated at the end of each day on the total daily balance and paid monthly. The annual rate is variable and is subject to change without notice.

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Frequently asked questions

 

If someone contacts you claiming to represent National Bank or Laurentian Bank: 

 

  1. Don't share any of your personal information. 
  2. Ask for details about the person contacting you. 
  3. Let them know that you will verify the information they’ve provided. 
  4. End the conversation. 
  5. Contact Laurentian Bank using a trusted phone number before the migration or contact National Bank after the migration. 

 

Visit National Bank’s fraud prevention page for more tips.

We’re here for you

Visit our help centre

Browse our frequently asked questions as well as our videos for practical information and advice to help you through every step of the migration.

Find an answer

Contact Laurentian Bank

You can continue to contact Laurentian Bank until the end of the migration weekend:

 

  • By phone: 1-866-499-4886 (toll-free) 7 days a week, from 8 a.m. to 9 p.m. (ET). 
  • By email: mail@laurentianbank.ca
  • By visiting a branch
Visit the LBC website

Report fraud

Have you been targeted by a fraud attempt? Contact Laurentian Bank or our client support immediately, available every day from 8 a.m. to 9 p.m. (ET). 

1-800-252-1846

Little details that matter

 ® INTERAC and Interac e-Transfer are registered trademarks of Interac Inc. Used under licence.

 

® LAURENTIAN BANK is a registered trademark of Laurentian Bank of Canada.

 

© Laurentian Bank of Canada and National Bank of Canada, 2026. All rights reserved. Any reproduction, in whole or in part, is strictly prohibited without the prior written consent of Laurentian Bank of Canada and National Bank of Canada.