Product and Service Migration Guide – Investment products

Learn more about the migration of your investment products and services.

A step-by-step guide to your migration

The Product and Service Migration Guide – Investment Products outlines the upcoming changes related to the migration of your investment products and services. 

 

This guide contains all the details regarding your accounts, investments, and other products. It also introduces which online tools are now available to you.

 

If someone contacts you claiming to represent National Bank or Laurentian Bank: 

 

  1. Don't share any of your personal information. 
  2. Ask for details about the person contacting you. 
  3. Let them know that you will verify the information they’ve provided. 
  4. End the conversation. 
  5. Contact Laurentian Bank using a trusted phone number before the migration or contact National Bank after the migration. 

 

Visit National Bank’s fraud prevention page for more tips.


We’re here for you

Visit our help centre

Browse our frequently asked questions as well as our videos for practical information and advice to help you through every step of the migration.

Contact Laurentian Bank

You can continue to contact Laurentian Bank until the end of the migration weekend:

 

  • By phone: 1-866-499-4886 (toll-free) 7 days a week, from 8 a.m. to 9 p.m. (ET). 
  • By email: mail@laurentianbank.ca
  • By visiting a branch

Report fraud

Have you been targeted by a fraud attempt? Contact Laurentian Bank or our client support immediately, available every day from 8 a.m. to 9 p.m. (ET). 


Little details that matter

LBC FINANCIAL SERVICES Inc. (LBCFS) is a subsidiary of Laurentian Bank and a corporate entity distinct from Laurentian Bank, B2B Trustco and any other issuer or mutual fund company whose products it represents. The Laurentian Bank advisor is also a registered mutual fund representative of LBCFS.

 

TM NATIONAL BANK SAVINGS AND INVESTMENTS and the NATIONAL BANK SAVINGS AND INVESTMENTS logo are trademarks of National Bank of Canada, and National Bank Savings and Investments Inc. is an authorized user. 

 

® LAURENTIAN BANK is a registered trademark of Laurentian Bank of Canada. Laurentian Bank: Laurentian Bank of Canada.

 

© Laurentian Bank of Canada and National Bank of Canada, 2026. All rights reserved. Any reproduction, in whole or in part, is strictly prohibited without the prior written consent of Laurentian Bank of Canada and National Bank of Canada.