Personal banking – Migration of your products and services

 Key dates and steps: here’s all the essential information you need.
Photo of a person consulting their National Bank migration information
Photo of a person consulting their National Bank migration information

Stay up to date with communications concerning your credit card

Learn more

Reminder of key dates

  • Completed

Receiving your migration documents

You’ve received one or more migration letters along with the corresponding guides based on your products and services. You may also have received additional documents with important information.

  • Completed

Preparing for the migration

You've completed all the necessary steps before the migration.

  • Completed

Migration of your products and services

Your Laurentian Bank® products and services have been migrated to National Bank®.

  • In progress

Enjoy the National Bank advantage

You can now take advantage of National Bank’s products, services, and benefits.

See what's new

Signing up for online banking services

Our online banking services allow you to manage your finances anytime, anywhere. View your accounts, statements, suppliers, vendors, Interac e-Transfer®, and more. Learn how to access your online bank to view some of your Laurentian Bank data. 

Learn more

Frequently asked questions

Your resources as a new National Bank client

Migration resources

Product and Service Migration Guide – Personal

This guide helps you understand the changes related to the migration of your personal banking products and services.

Read the guide

Product and Service Migration Guide – Investment products

This guide provides a detailed look into the upcoming changes related to the migration of your investment products and services.

Read the guide

Comparing your banking products and services

This table recaps the upcoming changes to your Laurentian Bank chequing and savings accounts during the migration to National Bank.

Here’s what’s changing

List of legal documents

Browse our legal documents such as contracts, terms, policies, agreements, declarations, and guides related to your personal banking products and services.

See the full list

Resources for personal banking clients

Help centre – Personal banking

If you have a question unrelated to the migration of your products and services to National Bank, visit our help centre

Find answers

Demos

Watch our demos for step-by-step help on how to use your online banking products and services.

See all our demos

Products tailored to your needs

If the package or products assigned to you aren’t aligned with your goals, you can change them at any time and choose others that suit you better.

  • EXTENDED UNTIL MAY 31, 2027

Welcome offer for your migrated banking products and services

Until May 31, 2027, we’re offering you the following advantageous terms:

  • No fixed monthly fees on your chequing accounts when they’re included in a package or offer for professionals. To take advantage of our offers for professionals, please consult the guide mentioned below or visit our webpage. 
  • No fees for digital transactions that exceed those included in the Minimalist® package. 
  • No monthly instalments for the $12 annual fee on lines of credit, if applicable. 
  • No fees on your first order of 100 regular cheques linked to your chequing account. 
  • Interest rate bonus for clients with a High Interest Savings Account at Laurentian Bank.1 

See the Product and Service Migration Guide – Personal for more information on the benefits that may apply to your products and services, as well as the terms and conditions applicable once the offer ends. 

1 Interest is calculated at the end of each day on the total daily balance and paid monthly. The annual rate is variable and is subject to change without notice.

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We’re here for you

Visit our help centre

Browse our frequently asked questions as well as our videos for practical information and advice to help you through every step of the migration.

Find an answer

Contact us

Contact our client support services for your banking needs and questions: 

  • By phone: 1-888-835-6281 (toll-free) Monday to Friday from 7 a.m. to 10 p.m. (ET) and Saturday to Sunday from 8 a.m. to 8 p.m. (ET)
  • By Messenger
1-888-835-6281

Visit a branch

Discover National Bank’s extensive network of branches and ABMs across the country.

Find a branch

Little details that matter

 ® INTERAC and Interac e-Transfer are registered trademarks of Interac Inc. Used under licence.

 

® LAURENTIAN BANK is a registered trademark of Laurentian Bank of Canada.

 

® NATIONAL BANK, THE CONNECTED, THE MINIMALIST, THE TOTAL, CRESCENDO, NATIONAL BANK OF CANADA and PERSONAL FLEX LINE are registered trademarks of National Bank of Canada.

 

© Laurentian Bank of Canada and National Bank of Canada, 2026. All rights reserved. Any reproduction, in whole or in part, is strictly prohibited without the prior written consent of Laurentian Bank of Canada and National Bank of Canada.