Important security notice

Remember to protect your personal banking information such as verification codes, your PIN, and password at all times. National Bank® or Laurentian Bank® will never ask for your personal banking information. Stay vigilant for potentially fraudulent communications that require you to act or respond urgently.

Key steps before the migration

Read your Product and Service Migration Guide – Personal

Take the time to review National Bank’s Product and Service Migration Guide – Personal. You can find the essential information you need to better understand the migration of your accounts, debit card, lending products, investments, insurance, and other products and services. This guide also outlines National Bank’s online banking tools that are becoming available to you.

Read your Product and Service Migration Guide – Investment products

If you have investment products with LBC Financial Services Inc., make sure to consult the Product and Service Migration Guide – Investment products to better understand the migration of your investments to National Bank Savings and Investments (NBSI).

What you need to do before the migration weekend

Make sure to document your Laurentian Bank information and settings. While most of your banking information is automatically migrated, you’ll need to set up some of it manually through your online bank after the migration.

Accounts and statements

Document your most recent accounts and balance information, especially if you have several accounts of the same type.

 

Be sure to include all your accounts, whether they are deposit, loan, or investment accounts. This makes it easier to recognize them once they have migrated to National Bank.

Payees and suppliers (online banking and ABMs)

Take note of your suppliers’ information (called payees at Laurentian Bank).

Interac e-Transfer®

Ask the recipients of your outgoing transfers to accept them before the migration weekend.

 

Accept your incoming transfers quickly.

Scheduled transactions (online banking)

Take note of your bill payments (recurring or postdated), transfers between your accounts, and the contact information of the recipients of your transfers to other Laurentian Bank clients.

Transactions linked to your account number (Laurentian Bank)

Take note of the details of transactions from external issuers (such as wire transfers, direct deposits, or pre-authorized debits).

For detailed instructions on each of these steps, please consult the Product and Service Migration Guide – Personal.

Products tailored to your needs

If the package or products assigned to you aren’t aligned with your goals, you can change them at any time and choose others that suit you better.

Welcome offer for your migrated banking products and services

Until February 28, 2027, we’re offering you the following advantageous terms:

  • No fixed monthly fees on your chequing accounts when they’re included in a package or offer for professionals. To take advantage of our offers for professionals, please consult the guide mentioned below or visit our webpage. 
  • No fees for digital transactions that exceed those included in the Minimalist® package. 
  • No monthly instalments for the $12 annual fee on lines of credit, if applicable. 
  • No fees on your first order of 100 regular cheques linked to your chequing account. 
  • Interest rate bonus for clients with a High Interest Savings Account at Laurentian Bank.1 

See the Product and Service Migration Guide – Personal for more information on the benefits that may apply to your products and services, as well as the terms and conditions applicable once the offer ends. 

1 Interest is calculated at the end of each day on the total daily balance and paid monthly. The annual rate is variable and is subject to change without notice.

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Frequently asked questions

Reminder of key dates

  • In progress

Receive your migration documents

See the steps
  • In progress

Prepare for the migration

What to expect
  • November 6 to 8, 2026

Migration of products and services

Learn more
  • Starting November 9, 2026

Enjoy the National Bank advantage

Get started

We’re here for you

Visit our help centre

Browse our frequently asked questions as well as our videos for practical information and advice to help you through every step of the migration.

Find an answer

Contact Laurentian Bank

You can continue to contact Laurentian Bank until the end of the migration weekend:

 

  • By phone: 1-866-499-4886 (toll-free) 7 days a week, from 8 a.m. to 9 p.m. (ET). 
  • By email: mail@laurentianbank.ca
  • By visiting a branch
Visit the LBC website

Report fraud

Have you been targeted by a fraud attempt? Contact Laurentian Bank or our client support immediately, available every day from 8 a.m. to 9 p.m. (ET). 

1-800-252-1846

Little details that matter

® INTERAC and Interac e-Transfer are registered trademarks of Interac Inc. Used under licence.

 

® LAURENTIAN BANK is a registered trademark of Laurentian Bank of Canada.

 

© Laurentian Bank of Canada and National Bank of Canada, 2026. All rights reserved. Any reproduction, in whole or in part, is strictly prohibited without the prior written consent of Laurentian Bank of Canada and National Bank of Canada.