National Bank’s volunteer experts

Until September 30, our employees are volunteering their support to help you get your business up and running again.

Going further

Save time in so many ways

Going further

Save time in so many ways

As a National Bank client, you have access to exclusive offers from several partners. Entrepreneurial Mentoring, Business Model Development, Accounting, Online Appointment Management: Take advantage of these services and more! Save time to focus on your strategic activities.

Solutions for all your needs

Optimize your accounting

SMB’s can now enjoy simple and secure integrated services in accounting and consulting with our partner Operio.

Our accounting solutions

Start your business on the right foot

Want to incorporate your business, create a shareholders’ agreement or set out terms and conditions for your website or mobile app? Lex Start will meet all your needs.

Our legal solutions

Manage your appointments online

Get more efficient with our partner booxi , an online appointment booking platform that helps you save time and grow your revenue.

Our online appointment booking solutions

Be more efficient, productive, organized and responsive

Create your annual budget using cloud computing. Present your financial forecasts to your partners and investors.

Online budgeting

Invest in your team’s well-being

Reduce employee absenteeism by helping them avoid long waits at the clinic or hospital. Get the benefits of our partner Dialogue.

Our health care solutions

Be accompanied to success

Enjoy a mentoring offer for entrepreneurs. alias entrepreneur·e, a company founded by former Quebec Dragon Serge Beauchemin, has the tools and resources you need to launch and grow your business.

Our mentoring solution

Create your business model

Turn your ideas into a business project with our business model matrix.

My business model

Optimize your payment solutions

Our partner Global Payments gives you access to the latest point of sale (POS) terminals, mobile and e-commerce solutions for accepting payments in-person, online and on-the-go.

Our payment solutions

Streamline your payroll system

Free yourself from the administrative hassle of payroll processing by choosing National Bank Payroll Services powered by Nethris^®.

Our payroll solutions

Motivate your employees with interesting programs

By improving your business’ employee benefits plan or retirement plan, you’ll motivate your staff, increase job satisfaction and boost employee retention.

Our benefits

Our group retirement plans

What is National Bank’s volunteer experts?

Support for small businesses and NPOs

To help restart their activities after a significant loss of income due to the pandemic.

National Bank’s volunteer employees

They are ready to answer calls and put their expertise at the service of businesses in need.

Short and remote volunteer mandates

Get your business back on its feet.

Ask for a volunteer

Frequently asked questions

Who can participate?

The Expert Volunteer program is meant for all non-profit organizations (NPOs) and small businesses that are business clients of National Bank. Requests from businesses with less than 50 employees will be prioritized.

What type of volunteer mandate can I submit?

You can submit any volunteer mandate that matches the competencies included in the form. To ensure the safety of participating employees and maintain physical distancing, only mandates that can be carried out remotely will be considered.

What's the next step after submitting a request?

Your request will have to undergo an approval process. You will receive an email communicating whether your volunteer mandate has been approved or rejected. Our automated emails will guide you through each step of the process.

Once I submit a mandate, how long will it take for it to be approved?

We aim to approve requests within 2 business days (48 hours).

What are my duties as a beneficiary organization?

You agree to abide by the terms and conditions governing participation and make the initial contact with the National Bank employee volunteer.

How many requests can I submit at the same time?

We will only accept one request at a time from each NPO or small business client.

What will happen if no employee volunteers respond to my request?

You'll receive an email notifying you that your posting is expiring. You can then submit a new request by completing the form.

What is National Bank's role in the Expert Volunteer program?

National Bank commits to approve volunteer mandates and encourage employees to participate in the initiative. Employees are free to choose a specific volunteer mandate, at their discretion.

How will National Bank employees choose volunteer mandates?

National Bank employees can access all approved mandates. They will choose a mandate that appeals to them, based on their competencies and the competencies required to carry out the mandate.

What is the deadline to submit a mandate?

For NPO clients, the program will be permanent. Small business clients can submit requests until September 30, 2020.

How can I change or withdraw my application?

Write to us at volunteer@nbc.ca.

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We're here for you at every step

Start your own business

Do you want to start a business? From creating your business model to opening your business account, you can count on us. We will be your partner for your business launch.

Start your own business

Grow your business

Reducing your banking fees, financing to expand your business or help managing your international growth... Whatever your plan, we've got the solutions you need.

Grow your business

Buying, taking over or transferring a business

Are you looking for financing to acquire a business? Do you want to evaluate how much your business is worth with an eye to selling it? Let National Bank's team of business transfer experts support and advise you.

How to transfer your business

Find out more

Need advice from an expert who understands your business sector?

Learn about our areas of expertise

How about improving your cash management with one of our credit cards?

See their advantages

Feel like starting a new project?

Validate your projects by completing the My Business Model^® canvas

Want digital answers?

Your online Business account gives you an overview of your statements and transactions, so you can efficiently manage payments from customers and suppliers.

Talk with an advisor

1 844 394-4494

From 7 a.m. to 8 p.m.

Write to us

Legal Notes

^®MY BUSINESS MODEL and the MY BUSINESS MODEL logo are registered trademarks of National Bank of Canada.

Instructions for beneficiaries

To participate in National Bank's Expert Volunteer program as a beneficiary, please read and accept the following conditions and instructions. You must:

Be a National Bank client.
The beneficiary’s company must have been in business before the start of the pandemic.
Be a small business, as defined by the Canada Revenue Agency (0-99 employees).
Provide the necessary IT tools and accesses to carry out the mandate remotely.
Only use the employee volunteer's services as part of the Expert Volunteer program.
Not directly solicit the employee volunteer for recruitment purposes during or after the mandate, whether on a permanent or contractual basis, in the year following the employee's involvement.
Take charge of contacting, welcoming and training the volunteer to help them carry out the mandate.
Only submit one mandate at a time. You can only submit a second volunteer request once the previous mandate posting expires or after the mandate has been completed.
Only share the information necessary to carry out the mandate with the employee.
Understand that the employee only acts as an advisor. You are solely responsible for making decisions arising from advice given by the employee.
Recognize that National Bank and the employee are in no way responsible for damages that may arise from advice provided by the employee as part of the Expert Volunteer program.
Not use the employee's confidential information for purposes other than to exercise or execute your rights or obligations under the mandate.
Not copy or reproduce in any way the employee's confidential information or disclose, disseminate or convey the employee's confidential information to a third party.
Not use in any way the National Bank name or logo without first obtaining the written consent of National Bank.
Not disclose or imply that you benefited from National Bank advisory services or that you have any relationship whatsoever with National Bank without its prior written consent.
In the event of communications intended for third parties and related to the Expert Volunteer program that could potentially have an adverse effect on National Bank, the Bank will have full control over any relevant communication.
Agree not to compensate the employee for their contribution, whether in the form of a salary or gifts.