How do you use our information?
We use your information to:
- Identify you
- Assess your company's financial situation
- Make sure that the products and services we offer are right for you
- Combine your held information and share them with our affiliates to better serve you
- Prevent, detect and control fraud
- Contact you for promotional offers and other communications
- Conduct analytics to improve our products and services
Do you collect my biometric data?
As set out in our new Privacy policy:
- You will be asked for your consent before any biometric data is collected, for example if you wish to use facial recognition for an online business account.
- The collection of biometric data is voluntary only.
Please note:
- We do not collect any biometric data when you use your fingerprint or facial recognition to sign in to the National Bank app.
- These features are offered only by your phone.
Our new Privacy policy is designed to provide you with more transparency about the collection and use of your personal information or that of your business.
You can manage your privacy settings in your online bank.
Need more information?
- Learn more about the type of information we may collect and from whom we collect it.
- See how we may share your information and with whom.
- Read our new Privacy policy.
- Contact your branch or call us at 1-844-394-4494, option 4-1, Monday to Friday from 8 a.m. to 6 p.m. (ET).