Business help centre

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Security and fraud prevention

Can I opt out of Enhanced Security? Learn more about the advantages of using Enhanced Security on your devices.
Can I register several workstations (computers)? Learn how to register multiple workstations from a computer to a mobile device.
Does Enhanced Security also help protect me against phishing, viruses, and other threats? Learn how Enhanced Security reduces the risk of unauthorized online access to your bank accounts.
Does National Bank have access to personal information stored on my workstations (computer or devices)? Learn the details as to why National Bank cannot access your personal information stored on your workstations.
Do I have to register my computer or other devices for future connections? Learn why it’s important to register your computer or device when you sign in to Internet Banking Solutions for Businesses.
How does Enhanced Security recognize my computer? Learn how Enhanced Security helps recognize your computer or device when you connect to Internet Banking Solutions for Businesses.
How do I delete a computer or device that has been registered to my profile? Learn how to remove a compute or device that your registered to your profile.
How do I identify and report fraudulent transactions and activities? Learn how to identify and report suspicious behaviour in your business account.
How do I order a SecurID token? Learn how to order a SecurID token to secure your employees' access to Internet Banking Solutions for Businesses.
How is my business protected by National Bank? Learn about the different resources available to you to protect your business against fraud attempts.
Is it safe to carry out transactions using Internet Banking Solutions for Businesses? Learn more about why it’s safe to carry out transactions online using Internet Banking Solutions for Businesses.
Is National Bank of Canada’s transaction website secure? Learn more about implementing Enhanced Security for when you access your National Bank accounts online.
What are cookies? Learn more about recognition cookies and their role in identifying your device.
What are the best practices and tools that can help protect my business? Learn more about the different ways you can protect your business against fraud attempts.
What happens if I keep a registered computer in my profile that I don't use anymore? Find out if it’s recommended to leave a computer or device you no longer use registered to your profile.
What is Enhanced Security? Learn about the Enhanced Security implemented by National Bank to protect your online access.
Will my laptop be recognized regardless of the connection I use? Find out if your mobile device or laptop can be recognized from different Internet accesses.