I haven't received my migration guides and documents. How can I get them?
If you haven't received your migration guides, documents, or letters explaining how your products and services have migrated to National Bank, please contact us:
Personal banking clients
Call us at 1-888-835-6281, Monday to Friday from 7 a.m. to 10 p.m. (ET), and Saturday to Sunday from 8 a.m. to 8 p.m. (ET).
Business banking clients
Call us at 1-844-394-4494, Monday to Friday from 7 a.m. to 8 p.m. (ET).
You can also view the online versions of the migration guides: