Help centre
How do I get a PIN for my new debit card?
If you opened your account at a branch, you can pick up your debit card at that branch and can create your PIN on-site.
If you opened your account online, your card and PIN will be
mailed to you separately. If you wish to change the PIN you received,
you may do so at any of our ABMs.
Related questions
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Can I use my debit card abroad? Traveling soon? Use your debit card abroad at merchants that accept it and at CIRRUS and NYCE ABMs. -
Does my PIN change if I have a new debit card? Your PIN won’t change if you get a new debit card, unless otherwise specified. -
How do I access my USD account with my debit card? Your debit card does not give access to your USD account. Call us or visit a branch to access your funds. -
How do I activate contactless payments with my debit card? Contactless payments are activated on your debit card after making your first transaction with your PIN. Start using this feature for quick payments on the go. -
How do I change my debit card’s PIN? Edit your debit card’s PIN at any of our National Bank ABMs. Find the one nearest you with our branch locator.
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