Can I manage the withdrawal limit for my debit card? You can manage the withdrawal and purchase limits yourself by signing in to your online bank.
Can I pay with my debit card when I travel abroad or in Canada? Learn more about how to pay with your debit card while traveling
Can I use my debit card to make withdrawals at an ABM when I travel abroad? Learn more on withdrawing money at an ABM when travelling
Can the Bank authorize a purchase that is over the $2,000 daily withdrawal limit on my card? The $2,000 limit on purchases made with a debit card applies to most National Bank clients. For larger purchases
Does my PIN change if I have a new debit card? Your PIN won’t change if you get a new debit card, unless otherwise specified.
How can I increase my purchase and ABM withdrawal limits? Go to the Preference tab in My profile section, you’ll see My Client Card limits
How does Interac Flash work? The Interac® Flash feature allows you to pay without contact, so without entering your PIN.
How do I change my debit card’s PIN? Edit your debit card’s PIN at any of our National Bank ABMs. Find the one nearest you with our branch locator.
How do I get a debit card for my new account? You will receive your debit card when opening a chequing account.
How do I get a PIN for my new debit card? Get the PIN for your new debit card after you open your bank account at a branch or online.
I forgot my PIN. How can I get a new one? Here’s how to get a new PIN for your credit or debit card at one of our branches or over the phone.
Is my debit card automatically equipped with Interac Flash technology? Flash Interac® has been integrated on all new debit cards since 2018.
I’ve lost my debit card. What now? Was your debit card lost or stolen? Lock it online to avoid any fraudulent transactions and contact us to replace it.
What are the purchase limits with my debit card? Here's how to make a purchase that exceeds the daily limit of your debit card