Help Centre

How do I manage, activate or deactivate my alerts?

Here’s how to manage, activate or deactivate email alerts for your:

  1. Bank account 
  2. Credit card 
  3. Personal line of credit or home equity line of credit. 

 

From your web browser

  1. Sign in to your online bank
  2. Click on your name in the top right. 
  3. Select the Notifications tab. 
  4. Make your desired changes to receive the alerts that matter to you. 

 

From the app

  1. Sign in to the National Bank app.
  2. Click My preferences in the main menu, then select Manage my notifications.
  3. Make your desired changes to receive the alerts that matter to you. 

 

You can: 

  • Activate the alerts you want to receive. 
  • Deactivate the alerts you don’t want to receive. 
  • Modify the amounts that trigger a balance or available credit alert.  
  • Update which email will receive your alerts. You can choose a different email than the one you use to sign in.  

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