Here’s how to make an appointment: 

From your National Bank app: 

• Sign in to the mobile app. 
• Select Menu at the bottom of the screen. 
• Select Help and contact, then Make an appointment. 
• Follow the steps to complete and confirm your appointment. 

From your web browser: 

Go to the Make an appointment page and follow the instructions.  

Alternatively, follow these steps: 

• Click Help on the top of the screen. 
• Go to the Personalized support section and click Make an Appointment. 
• Follow the steps to complete and confirm your appointment. 

You can schedule a video conference or an in-person appointment at a time that works best for you.