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Important information

About NBI Funds and managed solutions

Be a savvy investor

Check out the latest information and notices, consult regulatory documents and learn how to file an investment complaint.

Documents

NBI Funds – Simplified prospectus and Annual Information Form

To fully understand your rights as an investor and make informed decisions about your investments, read the NBI Funds' simplified prospectus. The Prospectus contains important information about mutual funds, as well as information specific to NBI Funds.

The simplified prospectus has two parts:

  1. General information on NBI Funds, fees and expenses, tax implications and other related financial information for all funds included in the prospectus.
  2. A fact sheet for each fund, which includes details of what the fund invests in and the associated risks.

Proxy voting policies and records

Independent Review Committee's report

In accordance with Canadian securities regulations, National Bank Investments Inc. (NBI) has set up an Independent Review Committee (IRC). The NBI Fund managers submit any conflicts of interest to the IRC for review. The IRC also reviews and provides input on managers' written policies and procedures on such conflicts of interest. The IRC is made up of five members independent from the NBI Fund managers and their related entities. At least once a year, the IRC prepares a report on its activities for unitholders.

Read the March 29, 2019 report for unitholders by The Independent Review Committee.

Declarations of trust

Refer to the following documents for the terms and conditions on NBI investments held in registered plans and Tax-Free Savings Accounts:

Statement of policies respecting conflicts of interest

Securities regulations in Canada require all dealers and advisors to comply with certain rules in relation to conflicts of interest, particularly with respect to the disclosure of information in that regard. The Statement of policies respecting conflicts of interest, in PDF format, describes situations where a conflict of interest might exist and details how NBI responds to such conflicts.

Fund mergers

Information and notices

Exemption with respect to certain private placements

On March 1, 2010, the Canadian Securities Administrators issued an exemptive relief allowing NBI Funds, subject to certain terms and conditions, to purchase equity securities of a reporting issuer during the period of distribution of the securities pursuant to a private placement and for the 60-day period following completion of the distribution, notwithstanding that a related underwriter acted as underwriter in connection with the distribution of securities in the same class. A full copy of the decision is available at www.sedar.com.

Disclosure of unclaimed property

The governments of Quebec, British Columbia and Alberta have adopted regulations requiring holders of unclaimed property to make reasonable efforts to find and contact the rightful owners, if their last known address is in one of these provinces. If all efforts taken by the holders are unsuccessful, they must make the information concerning unclaimed property accessible to the public in order to facilitate the return of the property to its owner.

If these regulations apply to you, i.e., if you are an owner of unclaimed property, you can refer to the online database of unclaimed property for the province in question:

Notice to U.S. Persons residing in Canada who hold Canadian investment funds

Holding Canadian investment funds has specific tax implications for U.S. persons residing in Canada. Consult your tax specialist for advice and information to determine if a Canadian investment fund is right for you.

A commitment you can trust

NBI is committed to the highest standards of ethics and transparency, and makes every effort to provide the top-quality service you deserve. Read the document A commitment you can trust for more information about your relationship with NBI.

Filing a complaint

Complaint settlement process

National Bank Investments Inc. (“NBI”) clients who are not satisfied with a product or investment service have the right to lodge a complaint and request that their issue be resolved. NBI will make sure that each of these complaints are dealt with in a fair and efficient manner.

To file a complaint, please proceed as follows:


First level

Go to your business unit directly or contact your unit's Compliance Officer by telephone, mail or e-mail. If unavailable, call the National Bank Investments Investor Advisory Services at 514-871-2082 or 1-888-270-3941.


Second level

Contact National Bank's Office of the Ombudsman:

P.O. Box 275
Montreal, Quebec
H2Y 3G7
Telephone No.: 1-888-300-9004

Fax: 514-866-3399 or 1-888-866-3399

Following receipt of your complaint, you will received an acknowledgment of receipt generally within five business days and a respond within 90 working days.

You can also contact your provincial regulator through the following channels:

You are a resident in the province of Quebec:

Autorité des marchés financiers

   Place de la Cité, tour Cominar

   2640, Laurier Boulevard, Suite 400

   Quebec, Quebec, G1V 5C1

   Telephone: 514 395-0337 ou 1 877 525-0337

   Fax: 1 877 285-4378

   www.lautorite.qc.ca  

You are a resident of a province other than Quebec:

Mutual Fund Dealers Association of Canada

   121, King West Street, Suite 1000

   Toronto, Ontario, M5H 3T9

   Telephone: 416 361-6332 ou 1 888 466-6332

   Fax: 416 361-9073

   www.mfda.ca

Third level

You can contact the Ombudsman for Banking Services and Investments (“OBSI”) after contacting your dealer on this subject if:

  • NBI or the National Bank Ombudsman did not respond to your complaint in writing within 90 days of receiving it;
  • You are dissatisfied with the response, you have 180 calendar days to submit your complain to OBSI upon receipt of the response.

Also, please be aware that the length of time it takes to file an appeal in civil law tribunals continues to run while the AMF or the Ombudsman reviews your complaint, which could affect your rights to initiate a civil action.

OSBI
401, Bay Street, Suite 1505, P.O. Box 5
Toronto, ON, M5H 2Y4
Tel. : 416 287-2877 ou 1 888 451-4519 (sans frais)
Fax. : 416 225-4722 ou 1 888 422-2865 (sans frais)
E-mail : ombudsman@obsi.ca

www.obsi.ca

 

To learn more about complaint settlement at NBI, consult the following document:

Little details that matter

Legal disclaimers

The information and data provided in this document, including that provided by third parties, are considered accurate at the time of publication and were obtained from sources considered reliable. We reserve the right to edit them without notice. This information and data are provided for information purposes only. No representations or warranties, implicit or explicit, are made as to the accuracy, quality or completeness of this information and data. The opinions expressed are not to be construed as a solicitation or offer to buy or sell units mentioned herein and should not be considered a recommendation.

NBI Funds (the "Funds"), National Bank Strategic Portfolios and National Bank Managed Portfolios (the "Portfolios") and NBI Private Wealth Management ("NBI PWM") are offered and/or managed by National Bank Investments Inc., a wholly owned subsidiary of National Bank of Canada. Commissions, trailing commissions, management fees and other expenses all may be associated with investing in a Fund and using an asset allocation service (such as the Portfolios or NBI PWM). Please read the Prospectus of the Funds or of the funds that make up the Portfolios and the NBI PWM profiles before investing. The Funds’ securities are not insured by the Canada Deposit Insurance Corporation or by any other government deposit insurer. The Funds are not guaranteed, their values change frequently and past performance may not be repeated.

For NBI PWM, investors must enter into an agreement with National Bank Investments Inc., which retains the services of National Bank Trust Inc. (for all activity in Quebec, Prince Edward Island, Saskatchewan and New Brunswick) or Natcan Trust Company (for all activity in other Canadian provinces and territories), subsidiaries of National Bank of Canada acting as portfolio managers, giving them the authority to select, add or remove NBI Private Portfolios in NBI Private Wealth Management profiles. National Bank Strategic Portfolios and National Bank Managed Portfolios are closed to new purchases. However, National Bank Investments Inc. may maintain certain investors' right to participate, in particular for an existing systematic reinvestment program.

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