Why can't I activate or use my debit card following the migration?

After the migration of your products and services to National Bank, you will be able to get a new debit card by:

Calling the National Bank client support. Personal banking clients can call 1-888-835-6281 (toll-free), Monday to Friday from 7 a.m. to 10 p.m. (ET) and Saturday and Sunday from 8 a.m. to 8 p.m. (ET).

Business banking clients can call 1-844-394-4494, Monday to Friday, 7 a.m. to 8 p.m (ET).

Visiting your nearest National Bank branch.

Related questions

How do I update my personal information following the migration?

Learn how personal and business banking clients can update their personal information with National Bank after the migration, online, through the app, or at a branch.

Why can't I activate or use my debit card following the migration?

Here's what to do if your debit card won’t activate or isn’t working following your migration to National Bank.

What will happen to my Laurentian Bank business cheques following the migration to National Bank?

Learn how long you can use Laurentian Bank business cheques after migration and how to order National Bank cheques following the migration.