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SecureKey Concierge Service

The best way to manage your passwords

Access more than 80 services with the same username and password

Through our partnership with SecureKey Concierge®, you can use your online banking login and password to access more than 80 federal government websites. Whether you're filing your tax return or applying for a mortgage, accessing your personal information has never been easier.

Benefits of SecureKey

  • Convenient: Don't waste time looking for your login information.
  • Simple: Access all the government services you need with your National Bank login details.
  • Secure: You're protected against identity theft and information is kept private.

How does it work?

Go online

Visit the website of a federal government service offering the SecureKey Concierge1 service and click on Continue to Sign-In Partner. A window will open with a list of partners: Click on the National Bank logo.

Sign in

You will be redirected to the online banking sign‑in page. Enter your card number and password. When you logon to the government site for the first time, you'll need to provide personal information to confirm your identity.

Access your information

You can now access various government portals as well as important personal information.

Consult your Canada Revenue Agency file using SecureKey.


Little details that matter

Protecting your personal information

National Bank's rigorous security measures for online banking also apply when you access online services through SecureKey.

The only information National Bank provides to SecureKey is a random number generated when you first sign in. Every time you use the SecureKey system, this same number is used to establish a secure connection. Your personal data and sign-in details are never exchanged during the process.

SecureKey acts as an intermediary between the various online services you access and the sign-in partners you choose. Since the connection is established through SecureKey, none of the online services know which sign-in partner you've used, and none of the sign-in partners know which online service you are accessing.

For more information, check out the SecureKey Concierge service privacy statement.

Information on sign-in partners

Changing sign-in partners

You can change sign-in partners at any time by clicking on Switch My Sign-In Partner at the top of the page where the list of partners appears. If you use a new partner, some government websites may ask you security questions to confirm your identify.

Using different sign-in partners

You can use the same sign-in partner to access all of the services offering SecureKey authentication. However, you can add as many sign-in partners as you wish, and access government services using whichever partner you prefer.

What is SecureKey?

SecureKey Technologies is a company that offers next generation system identification. Users benefit from a simple, convenient system that allows them to access services securely using their existing sign-in credentials. For more information, visit SecureKey Concierge.

Legal disclaimers

® SecureKey Concierge Service, SecureKey, the SecureKey logo, and SecureKey app logo are trademarks, registered trademarks or servicemarks of SecureKey Technologies Inc.

1. When you open a session for the first time using SecureKey, you will be asked to accept the terms and conditions of use and the privacy notice. You will then be redirected to the government site where you'll already be signed in.

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