Help Centre

Which transactions can I perform online or through the app?

Our call centres are receiving a very high volume of calls. To carry out your daily transactions, sign in to your online bank or National Bank app to:

  • Check your balance
  • Pay your bills
  • Send money to another person
  • Edit or delete your scheduled payments, such as bills, transfers, or cheques (from your online bank only) 
  • Change your contact information
  • Ask for a credit limit increase for your credit card (from your online bank only)
  • Order cheques (from your online bank only)
  • Deposit a cheque (from your National Bank app only)
  • And many other transactions

Visit the Banking services page for details on all the transactions you can perform online and with the app.

If you prefer carrying out transactions over the phone, use the automated menu of our call centre. For example, you can:

  • Learn your balance
  • Pay your bills
  • Check your last bank or credit card transaction
  • Obtain mutual fund pricing

You can use the National Bank app to deposit your cheques or continue depositing them at an ABM.

Learn more 

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