Take advantage of banking services tailored to your needs
Manage your finances from the comfort of your living room or while you’re on the go.
Manage your finances and make your day-to-day transactions in just a few clicks, without having to visit a branch.
Enjoy practical features like mobile cheque deposit, Interac e-Transfer®, etc.
| Banking services | National Bank online | National Bank mobile app | ABM | Telephone banking |
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Digital features |
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| *Delivery fees may apply |
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Fingerprint recognition |
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Categorize your transactions |
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Overview of your accounts |
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Block, cancel or replace your debit or credit card |
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Cheques |
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Regular cheque deposits |
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Ordering cheques* *Fees may apply |
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Sample cheque |
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Cheque imaging |
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Transactions2 |
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Outgoing Interac e-Transfer* *Fees may apply |
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Receive an Interac e-Transfer |
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Bill payments |
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Investments and loans |
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Contribute to an RRSP |
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Contribute to a TFSA |
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Loan application |
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Account management |
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Sign up for your online bank |
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Sign up for a banking package or open an account online |
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Interac® Sign-In Service |
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Display your financial summary (accounts, credit, loans) |
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Offers and advice |
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Want to learn more about National Bank's digital features?
Pay quickly for your purchases using your mobile phone with Apple
Pay® and Google Pay®.
Interac Debit contactless payment allows you to pay for
purchases at your favourite merchants without having to enter your
PIN.
Make your transactions at an
ABM or visit a branch for personalized service.
You may also be interested in these products and services
Get live help with our Facebook Messenger chat option.
Check out our help centre and get the answers you’re looking for.
Preauthorized debits
You can pay bills automatically by setting up preauthorized debits.
This is a great way to pay your utility bills, insurance, mortgage—and
any other payments you make on a regular basis.
Funds transfers
| Overdraft protection | |
| Per transfer from a National Bank account, personal line of credit or Mastercard® credit card |
$5/day |
| Interac e-Transfer* | |
| Send an Interac e-Transfer |
$1.25 |
| Receive an Interac e-Transfer |
$0 |
$1.50 |
$1.50 |
Find the list of Canadian financial institutions that allow you to use Interac e-Transfer® on the official website.
If you have The Connected, The Total, The Modest or The Minimalist package or one of our offers for professionals and students, Interac e-Transfer®, is included. If you don't have one of these packages, a $1.25 service charge may apply when you send an Interac e-Transfer®. The transfer must be sent to a bank account held at a participating Canadian financial institution. Also, please note that if you need to cancel an Interac e-Transfer®, you will be charged a fee of $3.50.
Items
An item is a cheque, bank draft or money order.
| Item deposited to an account and returned unpaid | $0 |
| Postdated item deposited to an ABM |
$5.25 |
| Item received by mail for deposit to an account |
$5.25 |
| Overdraft fee for a cheque, pre-authorized debit, payment instruction, purchase by debit card or ABM withdrawal sufficient funds (in addition to interest charges) |
$5 |
| Processing a cheque, item or payment instruction drawn on the account and returned or rejected due to insufficient funds |
$45 |
Overdraft protection
Looking to avoid the inconvenience and cost of NSF cheques and declined debit card payments?
Overdraft protection lets you draw on another eligible source to cover the shortfall. A $5 fee applies for the day the account is overdrawn, and the protection is activated, regardless of the number of transactions made. With your permission, the overdraft is covered by a funds transfer from another bank account, your Integrated line of credit* or a cash advance from your Mastercard credit card.
Don't worry about getting caught short—with overdraft protection
your cheques, transfers, card purchases, withdrawals, and bill
payments are covered.
Stop payments (not available for accounts without chequing privileges and no charge for The Total ®)
| All information provided (date, amount, name of beneficiary and cheque number) |
$16 |
| Not all information provided | $30 |
| For a series of cheques or preauthorized debits A maximum of 12 cheques or preauthorized debits in a series can be stopped. |
$30 |
* Fees paid by the client even when the request is made by a third party.
Bank letters issued at the client's request: $10
Cheque image request made through telephone banking services or at the branch: $5/item**(regardless of the transaction date)
Tracing and reproduction of documents (other than items cleared in account statements) within the following timeframes:
Re-issuing a transaction account or investment statement: $5
Request for a list of recent transactions prior to the production of the monthly account statements: $5
Re-issuing a loan statement (mortgage or other): $10
**Fees paid by the client even when the request is made by a third party.
Note that you can avoid some fees by replacing your paper statement with a free online statement. You'll reduce the amount of paper sent and received.
View your transactions through online banking, available 24/7. Visit our eStatement page to learn more.
TM Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.
TM Google Pay and the Google Pay Logo are trademarks of Google LLC. The use of this trademark is subject to Google Inc.’s authorization policy.
® Interac e-Transfer is a registered trade-mark of Interac Corp. Used under licence.
® Interac is a registered trademark of Interac Corp. Used under license.
® Mastercard is a registered trademark of Mastercard International Inc. Authorized user: National Bank of Canada.
