Banking services

Take advantage of banking services tailored to your needs

Banking services that make life easier

Manage your finances from the comfort of your living room or while you’re on the go.  

My online bank

Manage your finances and make your day-to-day transactions in just a few clicks, without having to visit a branch.

  • Save time
  • Customize the platform according to your preferences
  • Invest online
Illustration of a person sitting at their desk in front of a laptop
Illustration of a hand holding a mobile phone

National Bank app

Enjoy practical features like mobile cheque deposit, Interac e-Transfer®, etc.

  • Check your account balances so you can budget at any time
  • Deposit your cheques from the comfort of your living room
  • Transfer money and make payments from anywhere
Illustration of a hand holding a mobile phone

Banking services National Bank online National Bank mobile app ABM Telephone banking

Digital features

Order currency online1

*Delivery fees may apply


Fingerprint recognition


Categorize your transactions


Overview of your accounts


Block, cancel or replace your debit or credit card



Mobile cheque deposit


Regular cheque deposits


Ordering cheques*

*Fees may apply




Sample cheque


Cheque imaging



Outgoing Interac e-Transfer*

*Fees may apply


Receive an Interac e-Transfer


Bill payments


Investments and loans

Contribute to an RRSP


Contribute to a TFSA


Loan application


Account management

Send a travel notification


Sign up for your online bank


Sign up for a banking package or open an account online


Interac® Sign-In Service 


Display your financial summary

(accounts, credit, loans)


Offers and advice 


Want to learn more about National Bank's digital features?

Where and how to make your transactions

Picto of a mobile phone

Using mobile payment

Picto of a debit card

Using the Interac ® Debit contactless payment feature

Picto of a branch

In branch or at an ABM

Picto of a mobile phone

By phone

Our online banking tips 

Not a National Bank client yet?

You may also be interested in these products and services

We’re here to support you

Picto of a silhouette and the National Bank logo

Need personalised advice?

Come see us or give us a call and we'll answer your questions.

Facebook Messenger logo

Chat with us

Get live help with our Facebook Messenger chat option.

Picto of a question mark in a circle

Do you have any questions in mind?

Check out our help centre and get the answers you’re looking for.

Little details that matter

Preauthorized debits

You can pay bills automatically by setting up preauthorized debits. This is a great way to pay your utility bills, insurance, mortgage—and any other payments you make on a regular basis.

Funds transfers

Overdraft protection  
Per transfer from a National Bank account, personal line of credit or Mastercard® credit card
Interac e-Transfer*  
Send an Interac e-Transfer
Receive an Interac e-Transfer



Find the list of Canadian financial institutions that allow you to use Interac e-Transfer® on the official website.

If you have The Connected, The Total, The Modest or The Minimalist package or one of our offers for professionals and students, Interac e-Transfer®, is included. If you don't have one of these packages, a $1.25 service charge may apply when you send an Interac e-Transfer®. The transfer must be sent to a bank account held at a participating Canadian financial institution. Also, please note that if you need to cancel an Interac e-Transfer®, you will be charged a fee of $3.50.


An item is a cheque, bank draft or money order.

Item deposited to an account and returned unpaid $0
Postdated item deposited to an ABM
Item received by mail for deposit to an account
Overdraft fee for a cheque, pre-authorized debit, payment instruction, purchase by debit card or ABM withdrawal sufficient funds (in addition to interest charges)
Processing a cheque, item or payment instruction drawn on the account and returned or rejected due to insufficient funds

Overdraft protection

Looking to avoid the inconvenience and cost of NSF cheques and declined debit card payments?

Overdraft protection lets you draw on another eligible source to cover the shortfall (a $5 fee is charged per transfer). With your permission, the overdraft is covered by a funds transfer from another bank account, your Integrated line of credit* or a cash advance from your Mastercard credit card.

Don't worry about getting caught short—with overdraft protection your cheques, transfers, card purchases, withdrawals, and bill payments are covered.

Stop payments (not available for accounts without chequing privileges and no charge for The Total ®)

All information provided
(date, amount, name of beneficiary and cheque number)
Not all information provided $30
For a series of cheques or preauthorized debits
A maximum of 12 cheques or preauthorized debits in a series can be stopped.

* Fees paid by the client even when the request is made by a third party.

Bank letters issued at the client's request: $10

Cheque image request made through telephone banking services or at the branch: $5/item**(regardless of the transaction date)

Tracing and reproduction of documents (other than items cleared in account statements) within the following timeframes:

  • Less than 90 days after the transaction date, $5/item**
  • 90 days or more after the transaction date: $10/item**, $20 min.**

Re-issuing a transaction account or investment statement: $5

Request for a list of recent transactions prior to the production of the monthly account statements: $5

Re-issuing a loan statement (mortgage or other): $10

**Fees paid by the client even when the request is made by a third party.

Note that you can avoid some fees by replacing your paper statement with a free online statement. You'll reduce the amount of paper sent and received.

View your transactions through online banking, available 24/7. Visit our eStatement page to learn more.

TM Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.

TM Google Pay and the Google Pay Logo are trademarks of Google LLC. The use of this trademark is subject to Google Inc.’s authorization policy.

® Interac e-Transfer is a registered trade-mark of Interac Corp. Used under licence.

® Interac is a registered trademark of Interac Corp. Used under license. 

® Mastercard is a registered trademark of Mastercard International Inc. Authorized user: National Bank of Canada.

  1. For USD bank drafts, applicable fees are in USD
  2. Transactions carried out at our ABMs, a participating merchant, through our online banking services (including our call centre) or those related to certain operations in your account.