Take advantage of digital banking services tailored to your needs
No need to answer a security question to accept transfers. Link your
email address or mobile number to the bank account of your choice and
the funds will be automatically deposited.* Learn how to set up Interac
e-Transfer Autodeposit
Get notified by email before your balance payment deadline and when a transaction exceeds your set transaction limit. Learn how to manage your credit card notifications.
Are you a new client?
Good news: you no longer need to go to a branch to open a bank account. Use the online identity verification with your cell phone and access your account easily and securely. Watch our demo to learn more.
Send and receive money through your online bank or mobile app with Interac e-Transfer.
No need to manage your government benefits, credits and other payments. They are automatically deposited into the account of your choice by direct deposit.
Contactless payment with Interac Debit on your debit card now allows you to pay at your favourite merchants without having to enter your PIN.
Got a cheque to deposit? No need to go to the counter or branch, this feature allows you to deposit it by taking a picture.
We're sending you email alerts to help you keep an eye on your personal finances. You can manage your alert preferences at any time.
| Banking services | National Bank online | National Bank mobile app | ABM | Telephone banking |
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Digital features |
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Only available on the app |
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| *Delivery fees may apply |
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Fingerprint recognition |
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Categorize your transactions |
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Overview of your accounts |
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Lock or replace your card |
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Cheques |
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Regular cheque deposits |
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Ordering cheques* *Fees may apply |
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Sample cheque |
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Cheque imaging |
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Transactions2 |
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Outgoing Interac e-Transfer* *$1/transfer |
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Receive an Interac e-Transfer |
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Bill payments |
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Investments and loans |
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Contribute to an RRSP |
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Contribute to a TFSA |
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Loan application |
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Account management |
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Sign up for National Bank online |
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Sign up for a banking package or open an account online |
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Interac® Sign-In Service |
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Display your financial summary (accounts, credit, loans) |
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Carry out almost all of your transactions quickly and effortlessly online.
Enjoy practical features like mobile cheque deposit, Apple Pay and Interac e-Transfers.
Carry out your transactions at
the ABM or visit the branch for personalized service at the
counter.
Carry out most of your transactions in one simple call with our automated services.
Looking to save on banking fees and enjoy a range of benefits? Find out if you're eligible for one of our offers for new clients: newcomers to Canada, healthcare professionals, engineering professionals, legal and business management professionals, administration professionals, teaching professionals, or students.
National Bank app
Manage your accounts where you want, when you want, with the National Bank app. It's fast and easy.
Picto of a question mark inside of a circle
You can add up to five Autodeposit setups per bank account using your email address or mobile number. An email or mobile number can be associated with a single account, whether with National Bank or another financial institution.
Cheque orders
Choose from a range of designs and covers and decide which personal information to display on your cheques. Fees may apply depending on your banking package.
3 ways to order cheques:
Direct deposits
Don't have time to go to the bank to deposit your cheque? You can
deposit it online or
ask the issuer to deposit the funds directly to your bank account so
you can access your money immediately, hassle-free.
What's more, you won't have to worry about lost or stolen cheques.
Preauthorized debits
You can pay bills automatically by setting up preauthorized debits.
This is a great way to pay your utility bills, insurance, mortgage—and
any other payments you make on a regular basis.
Funds transfers
| Overdraft protection | |
| Per transfer from a National Bank account, personal line of credit or Mastercard® credit card |
$5/day |
| Automatic transfers on a set date | |
| Fee per transfer |
$1.50 |
| Transfer at the request of another financial institution when an account is closed |
$17 |
| Interac e-Transfer* | |
| Send an Interac e-Transfer |
$1.25 |
| Receive an Interac e-Transfer |
$0 |
$1.50 |
$1.50 |
List of participating Canadian financial institutions
*A $1.25 transaction fee will be added to the service charge for sending an Interac e-Transfer.
Items
An item is a cheque, bank draft or money order.
| Item deposited to an account and returned unpaid | $0 |
| Postdated item deposited to an ABM |
$5.25 |
| Item received by mail for deposit to an account |
$5.25 |
| Overdraft fee for a cheque, pre-authorized debit, payment instruction, purchase by debit card or ABM withdrawal sufficient funds (in addition to interest charges) |
$5 |
| Processing a cheque, item or payment instruction drawn on the account and returned or rejected due to insufficient funds |
$45 |
Overdraft protection
Looking to avoid the inconvenience and cost of NSF cheques and declined debit card payments?
Overdraft protection lets you draw on another eligible source to cover the shortfall (a $5 fee is charged per transfer). With your permission, the overdraft is covered by a funds transfer from another bank account, your Integrated line of credit* or a cash advance from your Mastercard credit card.
Don't worry about getting caught short—with overdraft protection
your cheques, transfers, card purchases, withdrawals, and bill
payments are covered.
Stop payments (not available for accounts without chequing privileges and no charge for The Total ®)
| All information provided (date, amount, name of beneficiary and cheque number) |
$16 |
| Not all information provided | $30 |
| For a series of cheques or preauthorized debits A maximum of 12 cheques or preauthorized debits in a series can be stopped. |
$30 |
* Fees paid by the client even when the request is made by a third party.
Save money by switching to free eStatements! Going paperless is also a great way to protect the environment—every little bit helps!
View your transactions through online banking, available 24/7. Visit our eStatement page to learn more.
Bank letters issued at the client's request |
$10 |
Cheque image request made through telephone banking services or at the branch |
5/item**(regardless of the transaction date) |
Tracing and reproduction of documents (other than items cleared in account statements) within the following timeframes: |
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$5/item** |
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$10/item** $20 min.** |
Re-issuing a transaction account or investment statement |
$5 |
Request for a list of recent transactions prior to the production of the monthly account statements |
$5 |
Re-issuing a loan statement (mortgage or other) |
$10 |
**Fees paid by the client even when the request is made by a third party.
TM Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.
TM Google Pay and the Google Pay Logo are trademarks of Google LLC. The use of this trademark is subject to Google Inc.’s authorization policy.
® Interac e-Transfer is a registered trade-mark of Interac Corp. Used under licence.
® Interac is a registered trademark of Interac Corp. Used under license.
® Mastercard is a registered trademark of Mastercard International Inc. Authorized user: National Bank of Canada.
® SWIFT is a registered trademark of Society for Worldwide Interbank Financial Telecommunication SCRL.
