Digital banking services

Take advantage of digital banking services tailored to your needs

Make your life easier with our digital banking services

Do you want to deposit transfers received by email directly into your bank account? Or limit the risk of fraud with an easy-to-use identification and authentication system? Or would you simply like to receive alerts about your credit card usage? National Bank's digital banking services make it possible. Discover them and see how they can make your life easier.

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Interac e-Transfer® Autodeposit

No need to answer a security question to accept transfers. Choose the bank account to which you want your funds deposited. You can add up to 5 emails.

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Managing credit card alerts

Get notified by email before your balance payment deadline and when a transaction exceeds your set transaction limit.

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Identity confirmationdentity confirmation

Limit the risk of fraud with automated, online, and 100% remote authentication and identification features.

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Interac e-Transfer®

Send and receive money through your online bank or mobile app with Interac e-Transfer®.

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International transfer

It’s never been easier to make international transfers using Mastercard® and Interac®, or SWIFT® wire transfers.

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Receive government payments with direct deposit

No need to manage your government benefits, credits and other payments. They are automatically deposited into the account of your choice by direct deposit.

Mobile payment

Make quick payments with your cell phone using Apple Pay® and Google PayTM, now available with your National Bank debit and credit cards.

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Contactless payment by Interac® Debit

Contactless payment with Interac Debit on your debit card now allows you to pay at your favourite merchants without having to enter your PIN.

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Deposit cheques using your mobile device

Got a cheque to deposit? No need to go to the counter or branch, this feature allows you to deposit it by taking a picture.

Promotion 

Take advantage of National Bank's limited time offer and receive $300 cashback when you open your first bank account and make the applicable transactions.

Valid on selected offers and packages. Some transactions are required.*

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Banking services National Bank online National Bank mobile app ABM Telephone banking

Digital features

Google Pay or Apple Pay

 

Only available on the app

   

Order currency online1

*Delivery fees may apply

       

Fingerprint recognition

       

Categorize your transactions

       

Overview of your accounts

       

Lock or replace your card

       

Cheques

Mobile cheque deposit

   

Regular cheque deposits

 

Ordering cheques*

*Fees may apply

   

 

   

Sample cheque

       

Cheque imaging

       

Transactions2

Outgoing Interac e-Transfer*

*$1/transfer

       

Receive an Interac e-Transfer

       

Bill payments

       

Investments and loans

Contribute to an RRSP

       

Contribute to a TFSA

       

Loan application

       

Account management

Send a travel notification

       

Sign up for National Bank online

       

Sign up for a banking package or open an account online

       

Government Sign-In by Verified.Me®

       

Display your financial summary

(accounts, credit, loans)

       

Where to do your banking? 

Online

Carry out almost all of your transactions quickly and effortlessly online.

Sign in

With the National Bank app 

Enjoy practical features like mobile cheque deposit, Apple Pay and Interac e-Transfers.

Download the app

At the ABM or branch

Carry out your transactions at the ABM or visit the branch for personalized service at the counter.

Find a branch

By telephone

Effectuez de nombreuses transactions en un simple appel grâce à nos services automatisés pratiques.

Use the service

Our online banking tips 

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Save money, discover our offers for new clients.

Looking to save on banking fees and enjoy a range of benefits? Find out if you're eligible for one of our offers for new clients: newcomers to Canadahealthcare professionalsengineering professionalslegal and business management professionals, administration professionalsteaching professionals, or students.

Connect to your Internet Banking Solutions

Manage your accounts where you want, when you want, with the National Bank app. It's fast and easy.

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Picto of a question mark inside of a circle

Browse the Help Centre

Little details that matter

Cheque orders

Choose from a range of designs and covers and decide which personal information to display on your cheques. Fees may apply depending on your banking package.

3 ways to order cheques:

  • Sign in to online banking. Don't have an account?
  • Call us at 1-888-835-6281 (options 4-1-1), 7 days a week from 6:00 a.m. to midnight.
  • Visit your branch and order cheques at the counter.

Direct deposits

Don't have time to go to the bank to deposit your cheque? You can deposit it online or ask the issuer to deposit the funds directly to your bank account so you can access your money immediately, hassle-free.

What's more, you won't have to worry about lost or stolen cheques.

Preauthorized debits

You can pay bills automatically by setting up preauthorized debits. This is a great way to pay your utility bills, insurance, mortgage—and any other payments you make on a regular basis.

Funds transfers

Overdraft protection  
Per transfer from a National Bank account, personal line of credit or Mastercard® credit card
$5/day
Automatic transfers on a set date  
Fee per transfer
$1.50
Transfer at the request of another financial institution when an account is closed
$17
Interac e-Transfer*  
Send an Interac e-Transfer
$1.25
Receive an Interac e-Transfer
$0

$1.50

$1.50

List of participating Canadian financial institutions

*A $1.25 transaction fee will be added to the service charge for sending an Interac e-Transfer.

Items

An item is a cheque, bank draft or money order.

Item deposited to an account and returned unpaid $0
Postdated item deposited to an ABM
$5.25
Item received by mail for deposit to an account
$5.25
Overdraft fee for a cheque, pre-authorized debit, payment instruction, purchase by debit card or ABM withdrawal sufficient funds (in addition to interest charges)
$5
Processing a cheque, item or payment instruction drawn on the account and returned or rejected due to insufficient funds
$45

Overdraft protection

Looking to avoid the inconvenience and cost of NSF cheques and declined debit card payments?

Overdraft protection lets you draw on another eligible source to cover the shortfall (a $5 fee is charged per transfer). With your permission, the overdraft is covered by a funds transfer from another bank account, your Integrated line of credit or a cash advance from your Mastercard credit card.

Don't worry about getting caught short—with overdraft protection your cheques, transfers, card purchases, withdrawals, and bill payments are covered.

Stop payments (not available for accounts without chequing privileges and no charge for The Total ®)

All information provided
(date, amount, name of beneficiary and cheque number)
$16
Not all information provided $30
For a series of cheques or preauthorized debits
A maximum of 12 cheques or preauthorized debits in a series can be stopped.
$30

Save money by switching to free eStatements! Going paperless is also a great way to protect the environment—every little bit helps!

View your transactions through online banking, available 24/7. Visit our eStatement page to learn more.

Bank letters issued at the client's request

$10

Cheque image request made through telephone banking services or at the branch

5/item4(regardless of the transaction date)

Tracing and reproduction of documents (other than items cleared in account statements) within the following timeframes:

 

  • Less than 90 days after the transaction date
$5/item4
  • 90 days or more after the transaction date

$10/item4

$20 min.4

Re-issuing a transaction account or investment statement

$5

Request for a list of recent transactions prior to the production of the monthly account statements

$5

Re-issuing a loan statement (mortgage or other)

$10

TM Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.

TM Google Pay and the Google Pay Logo are trademarks of Google LLC. The use of this trademark is subject to Google Inc.’s authorization policy.

® Interac e-Transfer is a registered trade-mark of Interac Corp. Used under licence.

®SecureKey and Verified.Me are registered trademarks of SecureKey Technologies Inc.

® Mastercard is a registered trademark of Mastercard International Inc. Authorized user: National Bank of Canada.

® SWIFT is a registered trademark of Society for Worldwide Interbank Financial Telecommunication SCRL.

  1. For USD bank drafts, applicable fees are in USD.
  2. Transactions carried out at our ABMs, a participating merchant, through our online banking services (including our call centre) or those related to certain operations in your account.
  3. Subject to credit approval by National Bank of Canada. Interest charges are not waived with this package. For interest rates in effect, visit our current rates page.
  4. Fees paid by the client even for requests made by a third party.