Digital banking services

Take advantage of digital banking services tailored to your needs

Digital banking services that make your life easier

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Interac e-Transfer®

No need to answer a security question to accept transfers. Link your email address or mobile number to the bank account of your choice and the funds will be automatically deposited.* Learn how to set up Interac
e-Transfer Autodeposit

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Email alerts

Receive tailored email alerts to keep track of your finances. For example, you can receive alerts for your credit card to let you know when your balance is due and when a transaction exceeds your set limit. Learn more about managing your alerts.

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Identity confirmation online

Are you a new client? 

Good news: you no longer need to go to a branch to open a bank account. Use the online identity verification with your cell phone and access your account easily and securely. Watch our demo to learn more.

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Interac e-Transfer®

Send and receive money through your online bank or mobile app with Interac e-Transfer.

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International transfer

It’s never been easier to make international transfers using Mastercard® and Interac ®, or SWIFT® wire transfers.

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Receive government payments with direct deposit

No need to manage your government benefits, credits and other payments. They are automatically deposited into the account of your choice by direct deposit.

Mobile payment

Make quick payments with your mobile phone using Apple Pay® and Google PayTM, now available with your National Bank debit and credit cards.

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Contactless payment by Interac® Debit

Using the Interac Debit contactless payment feature allows you to make purchases at your favourite stores by simply tapping your card on the payment terminal. Having issues with your card? You can temporarily block or cancel your card directly from your online bank. See how.

Picto of a cheque being deposited on a cell phone

Deposit cheques using your mobile device

Got a cheque to deposit? No need to go to the counter or branch, this feature allows you to deposit it by taking a picture.

Start by opening an account

Banking services National Bank online National Bank mobile app ABM Telephone banking

Digital features

Order currency online1

*Delivery fees may apply


Fingerprint recognition


Categorize your transactions


Overview of your accounts


Block, cancel or replace your debit or credit card



Mobile cheque deposit


Regular cheque deposits


Ordering cheques*

*Fees may apply




Sample cheque


Cheque imaging



Outgoing Interac e-Transfer*



Receive an Interac e-Transfer


Bill payments


Investments and loans

Contribute to an RRSP


Contribute to a TFSA


Loan application


Account management

Send a travel notification


Sign up for your online bank


Sign up for a banking package or open an account online


Interac® Sign-In Service 


Display your financial summary

(accounts, credit, loans)


Where to do your banking? 

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Carry out almost all of your transactions quickly and effortlessly online.

Sign in

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With the National Bank app

Enjoy practical features like mobile cheque deposit and Interac e-Transfer®.

Download the app

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At the ABM or branch

Carry out your transactions at the ABM or visit the branch for personalized service at the counter.

Find a branch

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By telephone

Carry out most of your transactions in one simple call with our automated services.

Use the service

Our online banking tips 

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Save money, discover our offers for new clients.

Looking to save on banking fees and enjoy a range of benefits? Find out if you're eligible for one of our offers for new clients: newcomers to Canadahealthcare professionalsengineering professionalslegal and business management professionals, administration professionalsteaching professionals, or students.

National Bank app

Manage your accounts where you want, when you want, with the National Bank app. It's fast and easy.

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Picto of a question mark inside of a circle

Browse the Help Centre

Little details that matter

You can add up to five Autodeposit setups per bank account using your email address or mobile number. An email or mobile number can be associated with a single account, whether with National Bank or another financial institution.

Cheque orders

Choose from a range of designs and covers and decide which personal information to display on your cheques. Fees may apply depending on your banking package.

3 ways to order cheques:

  • Sign in to online banking. Don't have an account?
  • Call us at 1-888-835-6281 (options 4-1-1), 7 days a week from 6:00 a.m. to midnight.
  • Visit your branch and order cheques at the counter.

Direct deposits

Don't have time to go to the bank to deposit your cheque? You can deposit it online or ask the issuer to deposit the funds directly to your bank account so you can access your money immediately, hassle-free.

What's more, you won't have to worry about lost or stolen cheques.

Preauthorized debits

You can pay bills automatically by setting up preauthorized debits. This is a great way to pay your utility bills, insurance, mortgage—and any other payments you make on a regular basis.

Funds transfers

Overdraft protection  
Per transfer from a National Bank account, personal line of credit or Mastercard® credit card
Automatic transfers on a set date  
Fee per transfer
Transfer at the request of another financial institution when an account is closed
Interac e-Transfer*  
Send an Interac e-Transfer
Receive an Interac e-Transfer



List of participating Canadian financial institutions

*A $1.25 transaction fee will be added to the service charge for sending an Interac e-Transfer.


An item is a cheque, bank draft or money order.

Item deposited to an account and returned unpaid $0
Postdated item deposited to an ABM
Item received by mail for deposit to an account
Overdraft fee for a cheque, pre-authorized debit, payment instruction, purchase by debit card or ABM withdrawal sufficient funds (in addition to interest charges)
Processing a cheque, item or payment instruction drawn on the account and returned or rejected due to insufficient funds

Overdraft protection

Looking to avoid the inconvenience and cost of NSF cheques and declined debit card payments?

Overdraft protection lets you draw on another eligible source to cover the shortfall (a $5 fee is charged per transfer). With your permission, the overdraft is covered by a funds transfer from another bank account, your Integrated line of credit* or a cash advance from your Mastercard credit card.

Don't worry about getting caught short—with overdraft protection your cheques, transfers, card purchases, withdrawals, and bill payments are covered.

Stop payments (not available for accounts without chequing privileges and no charge for The Total ®)

All information provided
(date, amount, name of beneficiary and cheque number)
Not all information provided $30
For a series of cheques or preauthorized debits
A maximum of 12 cheques or preauthorized debits in a series can be stopped.

* Fees paid by the client even when the request is made by a third party.

Save money by switching to free eStatements! Going paperless is also a great way to protect the environment—every little bit helps!

View your transactions through online banking, available 24/7. Visit our eStatement page to learn more.

Bank letters issued at the client's request


Cheque image request made through telephone banking services or at the branch

5/item**(regardless of the transaction date)

Tracing and reproduction of documents (other than items cleared in account statements) within the following timeframes:


  • Less than 90 days after the transaction date
  • 90 days or more after the transaction date


$20 min.**

Re-issuing a transaction account or investment statement


Request for a list of recent transactions prior to the production of the monthly account statements


Re-issuing a loan statement (mortgage or other)


**Fees paid by the client even when the request is made by a third party.

TM Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.

TM Google Pay and the Google Pay Logo are trademarks of Google LLC. The use of this trademark is subject to Google Inc.’s authorization policy.

® Interac e-Transfer is a registered trade-mark of Interac Corp. Used under licence.

® Interac is a registered trademark of Interac Corp. Used under license. 

® Mastercard is a registered trademark of Mastercard International Inc. Authorized user: National Bank of Canada.

® SWIFT is a registered trademark of Society for Worldwide Interbank Financial Telecommunication SCRL.

  1. For USD bank drafts, applicable fees are in USD
  2. Transactions carried out at our ABMs, a participating merchant, through our online banking services (including our call centre) or those related to certain operations in your account.