Banking services

Convenient banking that suits your lifestyle

Great tools to discover

Quick, safe and convenient—online banking made easy. We're adopting cutting-edge technology to enhance and streamline your banking experience.

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Categorize your transactions

See where your money is going. Your purchases are grouped by type (food and beverages,transportation, travel, etc.). Convenient to balance your budget.

See in your online bank account
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Interac e-Transfer®

Send and receive money through your online bank or mobile app with Interac e-Transfer®.

Make an Interac e-Transfer
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International transfer

It’s never been easier to make international transfers using Mastercard® and Interac®, or SWIFT® wire transfers. 

Send an international transfer
mobile payment

Mobile payments

Now you can make payments using your smartphone. Just install Apple Pay™ or Google Pay™ and add your National Bank debit and credit card.

 

See the mobile payments
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Interac® Debit contactless payments

When your debit card is equipped with Interac Debit contactless payments, you can pay at your favourite stores without entering your PIN. 

See the contactless payments
cheque deposit

Mobile cheque deposit

Need to deposit a cheque? With this feature you can take a picture of the cheque and deposit it online—without having to leave your home.

See the mobile cheque deposit
Locked card

Lost card

If ever your credit card is lost or stolen, you can either lock, unlock or replace it directly from your online bank.

Banking services National Bank online National Bank mobile app ABM Telephone banking

Digital features

Google Pay or Apple Pay

  

Only available on the app

    

Order currency online1

*Delivery fees may apply

        

Fingerprint recognition

        

Categorize your transactions

        

Overview of your accounts

        

Lock or replace your card

        

Cheques

Mobile cheque deposit

    

Regular cheque deposits

  

Ordering cheques*

*Fees may apply

    

 

    

Sample cheque

        

Cheque imaging

        

Transactions2

Outgoing Interac e-Transfer*

*$1/transfer

        

Receive an Interac e-Transfer

        

Bill payments

        

Investments and loans

Contribute to an RRSP

        

Contribute to a TFSA

        

Loan application

        

Account management

Send a travel notification

        

Sign up for National Bank online

        

Sign up for a banking package or open an account online

        

Government Sign-In by Verified.Me®

        

Display your financial summary

(accounts, credit, loans)

        

Ways to do your banking

Online

Carry out almost all of your transactions quickly and effortlessly online.

Sign in

With the mobile app

Enjoy practical features like mobile cheque deposit, Apple Pay and Interac e-Transfers.

Download the app

At the ABM or branch

Carry out your transactions at the ABM or visit the branch for personalized service at the counter.

Find a branch

By telephone

Carry out a wide range of transactions with a simple phone call to our telephone banking service.

Use the service

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Tip

Looking to save on banking fees and enjoy a range of benefits? Find out if you're eligible for one of our offers for new clients: newcomers to Canada, healthcare professionals, engineering professionals, legal and business management professionals, administration professionals, teaching professionals, or students.

Little details that matter

Cheque orders

Choose from a range of designs and covers and decide which personal information to display on your cheques. Fees may apply depending on your banking package.

3 ways to order cheques:

  • Sign in to online banking. Don't have an account?
  • Call us at 1-888-835-6281 (options 4-1-1), 7 days a week from 6:00 a.m. to midnight.
  • Visit your branch and order cheques at the counter.

Direct deposits

Don't have time to go to the bank to deposit your cheque? You can deposit it online or ask the issuer to deposit the funds directly to your bank account so you can access your money immediately, hassle-free.

What's more, you won't have to worry about lost or stolen cheques.

Preauthorized debits

You can pay bills automatically by setting up preauthorized debits. This is a great way to pay your utility bills, insurance, mortgage—and any other payments you make on a regular basis.

Funds transfers

Overdraft protection  
Per transfer from a National Bank account, personal line of credit or Mastercard® credit card
 $5/day
Automatic transfers on a set date  
Fee per transfer
 $1.50
Transfer at the request of another financial institution when an account is closed
 $17
Interac e-Transfer*  
Send an Interac e-Transfer
 $1.25
Receive an Interac e-Transfer
 $0

$1.50

$1.50

List of participating Canadian financial institutions

*A $1.25 transaction fee will be added to the service charge for sending an Interac e-Transfer.

Items

An item is a cheque, bank draft or money order.

Item deposited to an account and returned unpaid $0
Postdated item deposited to an ABM
 $5.25
Item received by mail for deposit to an account
 $5.25
Overdraft fee for a cheque, pre-authorized debit, payment instruction, purchase by debit card or ABM withdrawal sufficient funds (in addition to interest charges)
 $5
Processing a cheque, item or payment instruction drawn on the account and returned or rejected due to insufficient funds
 $45

Overdraft protection

Looking to avoid the inconvenience and cost of NSF cheques and declined debit card payments?

Overdraft protection lets you draw on another eligible source to cover the shortfall (a $5 fee is charged per transfer). With your permission, the overdraft is covered by a funds transfer from another bank account, your Integrated line of credit or a cash advance from your Mastercard credit card.

Don't worry about getting caught short—with overdraft protection your cheques, transfers, card purchases, withdrawals, and bill payments are covered.

Stop payments (not available for accounts without chequing privileges and no charge for The Total ®)

All information provided
(date, amount, name of beneficiary and cheque number)
 $16
Not all information provided $30
For a series of cheques or preauthorized debits
A maximum of 12 cheques or preauthorized debits in a series can be stopped.
 $30

Save money by switching to free eStatements! Going paperless is also a great way to protect the environment—every little bit helps!

View your transactions through online banking, available 24/7. Visit our eStatement page to learn more.

Bank letters issued at the client's request

$10

Cheque image request made through telephone banking services or at the branch

5/item4(regardless of the transaction date)

Tracing and reproduction of documents (other than items cleared in account statements) within the following timeframes:

 
  • Less than 90 days after the transaction date
 $5/item4
  • 90 days or more after the transaction date

$10/item4

$20 min.4

Re-issuing a transaction account or investment statement

$5

Request for a list of recent transactions prior to the production of the monthly account statements

$5

Re-issuing a loan statement (mortgage or other)

$10

TM Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.

TM Google Pay and the Google Pay Logo are trademarks of Google LLC. The use of this trademark is subject to Google Inc.’s authorization policy.

® Interac e-Transfer is a registered trade-mark of Interac Corp. Used under licence.

®SecureKey and Verified.Me are registered trademarks of SecureKey Technologies Inc.

® Mastercard is a registered trademark of Mastercard International Inc. Authorized user: National Bank of Canada.

® SWIFT is a registered trademark of Society for Worldwide Interbank Financial Telecommunication SCRL.

1. For USD bank drafts, applicable fees are in USD.

2. Transactions carried out at our ABMs, a participating merchant, through our online banking services (including our call centre) or those related to certain operations in your account.

3. Subject to credit approval by National Bank of Canada. Interest charges are not waived with this package. For interest rates in effect, visit our current rates page.

4. Fees paid by the client even for requests made by a third party.

Interested in online banking?

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