Help centre
I forgot which email I use to sign in. What now?
If you don’t know which email you use to sign in to your online bank, call us at 1-888-835-6281 for assistance.
Related questions
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Can I access the online bank without an email address? You need to have an email address, or create one, to sign in to your online bank or the National Bank app. -
Does my PIN change if I have a new debit card? Your PIN won’t change if you get a new debit card, unless otherwise specified. -
How do I change my debit card’s PIN? Edit your debit card’s PIN at any of our National Bank ABMs. Find the one nearest you with our branch locator. -
How do I change my password online? Change your password from your online bank or the National Bank app, no call necessary. -
How do I get a PIN for my new debit card? Get the PIN for your new debit card after you open your bank account at a branch or online.
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