Help centre

How to change my address or personal information?

Here’s how you can edit your address, phone number and online bank sign in information:

From your web browser:

  1. Sign in to your online bank.
  2. Click on the profile icon at the top right.
  3. Click Edit next to the information you want to modify.

Watch our demo on how to edit your personal information in your online bank.

From your National Bank app:

  1. Sign in to the National Bank app.
  2. Expand the main menu and click on your name (Profile and preferences) and select Personal information.
  3. Under Personal information, select Contact information and click Edit to change your information.

Watch our demo on how to edit your personal information in the National Bank app.

Related questions

Picto of two text bubbles

Chat with our virtual assistant

Ask a question for immediate answers to your questions, available 24/7