Manage your operations easily and entirely online
Sign in to your online bank
Select your credit card account and click Activate my card in the dedicated banner
Enter the requested information, then click Activate my card
You can also activate your credit card by phone: 1‑800‑268‑0808.
A distinguished customer experience
For the second year in a row, National Bank ranks #1 among credit card issuers for Customer Experience according to the 2021 Forrester CX IndexTM. Sign up for a credit card and take advantage of a number of features and free services. Learn more.
In case of loss, fraud or theft of your credit card, you can temporarily lock your card or replace it in your online bank.
Get peace of mind by enabling credit card email notifications in your online bank. You can be notified before your card balance is due and when a transaction exceeds the limit per transaction that you set.
Sign in to your online bank to request a credit limit increase. Once the request has been submitted, it will take 5 business days to process your request. You will be notified by email.
Planning a trip? Add a travel notification in your online bank or from the National Bank mobile app to prevent your cards from being locked when you're abroad.
You can use your rewards points to make a payment on your credit card balance. If you’ve accumulated at least 6,250 points, you can use this feature in your online bank or National Bank mobile app.
TM CX Index and Forrester are trademarks of Forrester Research inc
National Bank of Canada received the highest CX Index™ score among credit card issuers in Canada in Forrester’s proprietary 2021 CX Index™ survey. The ranking was based on responses from 8,840 measuring 12 brands. The proprietary survey results are based on consumers’ opinions of the experiences with the brands in the survey. Forrester Research does not endorse any company included in any CX Index™ report and does not advise any person to select the products or services of any particular company based on the ratings included in such reports.
TM Apple, Apply Pay, App Store, iPhone, iPod touch, iPad and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.
TM Android, Google Play, Google Pay, and the Android logo are trademarks of Google LLC. The use of this trademark is subject to Google’s authorization policy.
*Feature to lock or replace a card
Lock
Replace
Consult our articles for credit advice and learn how to get the most out of your card.