Business help centre

The Sign button isn’t working. What can I do?

If the Sign button is greyed out, it’s probably because you haven’t accepted the terms of use displayed onscreen. Make sure you’ve clicked the I accept button. This will make the Sign button green and allow you to sign the transaction.

Related questions

Why can’t I deposit a cheque using my mobile device? Discover the possible reasons as to why you are unable to deposit a cheque with your mobile device with our Business Help centre.
Which accounts can I use to make transactions in the app? Discover the accounts from which you can make transactions in the National Bank app for businesses with our Business Help centre.
When will deposited funds be available? Find out when funds are available in the National Bank app after a deposit. You can contact your advisor to change your deposit/withdrawal limit.
What transactions can I make from the National Bank app? Discover the list of transactions you can sign for online banking for business.
What is the cut-off time for making a same-day deposit? You can make a deposit and receive it in your account the same day if you make your deposit by the cut-off time.