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Business Help centre
The Sign button isn’t working. What can I do?
If the Sign button is greyed out, it’s probably because you haven’t accepted the terms of use displayed onscreen. Make sure you’ve clicked the I accept button. This will make the Sign button green and allow you to sign the transaction.
Related questions
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Why can’t I deposit a cheque using my mobile device? Discover the possible reasons as to why you are unable to deposit a cheque with your mobile device with our Business Help centre. -
Which accounts can I use to make transactions in the app? Discover the accounts from which you can make transactions in the National Bank app for businesses with our Business Help centre. -
When will deposited funds be available? Find out when funds are available in the National Bank app after a deposit. You can contact your advisor to change your deposit/withdrawal limit. -
What transactions can I make from the National Bank app? Discover the list of transactions you can sign for online with Internet Banking Solutions for Business. -
What is the cut-off time for making a same-day deposit? You can make a deposit and receive it in your account the same day if you make your deposit by the cut-off time.
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