Check if you’re eligible for our offers and complete the online bank registration form.
Already signed up? Go to step 2.
There is a delay between the time you sign up for a National Bank
Privilege offer and when you are able to create your Dialogue account
to take advantage of the service.
Select the version available for your smartphone, or access the sign in page on the Dialogue website.
It’s important to create your Dialogue account with the same email address you used for your online bank account.
You’re now ready to use Dialogue services anywhere, anytime.
What are Dialogue’s hours of operation?
The Dialogue healthcare team is available 24/7.
I have a technical problem (sign in, password, etc.). Who can I contact?
If you’re having trouble creating your Dialogue account, resetting your password, changing your sign in email or modifying your profile, contact Dialogue’s customer service team at firstname.lastname@example.org or from the mobile app.
Is it possible to use Dialogue when I travel outside Canada?
Medical regulations prevent Dialogue’s practitioners from providing medical services to patients physically located abroad. However, their coordinators can guide you and help you find local clinics, hospitals and other health resources.
You signed up for the Privilege offer between July 6 and 31, 2020:
You will be able to create your Dialogue account and take advantage of the service as of August 7, 2020.
You signed up for the Privilege offer between August 1 and 31, 2020:
You will be able to create your Dialogue account and take advantage of the service as of September 7, 2020.
TM Dialogue is a trademark owned by Dialogue Technologies Inc. (“Dialogue”) and provided by Dialogue and may not be otherwise used without the prior consent of Dialogue.
NBC Assistance Inc. allows you to benefit from virtual healthcare services which are provided entirely by Dialogue. NBC Assistance Inc. and National Bank will not have access to any of your confidential information collected by this company while it is providing such services. You understand that by using Dialogue’s services, you release NBC Assistance Inc. and National Bank from any liability related to the services provided by Dialogue, including any matter relating to information security and confidential information that could be shared by you with this company or its employees during the provision of services.
To enjoy these services free of charge, you must be a National Bank privilege offer holder. If you are not a privilege offer holder, the services provided by Dialogue will end.